The nursing home failed to protect residents from abuse and neglect by others. Cited March 2023 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
West Hickory Haven
Milford, MI · Medicare-certified · 101 beds
In good standing
For-profitChain member
2 of 5 overall
West Hickory Haven in Milford, MI has a 2-star overall rating. Its inspection rating is also 2 stars, staffing is 3 stars with reported nurse staffing below the federal benchmark (3.90 vs. 4.1 hours per resident day), quality measures are 4 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.901 hrs/resident/day
Quality measures
Last inspection: March 9, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.901.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 0.72
- Nurse aides
- 2.58
- Weekend nursing
- 3.46
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 65%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
21.1%Improving
Residents with a fall causing major injury
3.5%Improving
Residents with pressure ulcers (bedsores)
9.2%Improving
Residents with a urinary tract infection
4.6%Improving
Residents who lost too much weight
11.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12.3%Worsening
Residents whose ability to walk got worse
21.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
19.7%Worsening
Short-stay residents newly given an antipsychotic
2.4%Steady
Residents with a long-term catheter
1.8%Steady
Residents with new or worsening incontinence
18.5%Worsening
Residents with depressive symptoms
2.1%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
98.8%Improving
Short-stay residents given the seasonal flu vaccine
82.1%Steady
Short-stay residents given the pneumonia vaccine
89%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited October 2025 — isolated incident, actual harm.
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F-Tag 604 — 42 CFR §483.12 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $54,304 in total fines.
- $15,593
Federal fine
Apr 10, 2024
- $38,711
Federal fine
Feb 7, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of THE PEPLINSKI GROUP · 10 homes · 2.5 stars avg
- Occupancy
- 63.8 residents on an average day (63% of 101 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.