The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
West Hickory Haven
Milford, MI · Medicare-certified · 101 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
West Hickory Haven in Milford, MI has a 2-star overall rating, with a 2-star health inspection rating and 3-star staffing. It has a recent federal penalty and $81,480 in fines over the last 24 months, and reported nurse staffing is 3.97 hours per resident per day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
3.973 hrs/resident/day
Quality measures
Last inspection: June 3, 2026Penalties, last 24 months: $81,480recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.973.
Staffing detail
- Registered nurses
- 0.56
- Licensed practical nurses
- 0.81
- Nurse aides
- 2.60
- Weekend nursing
- 3.50
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20%18.4%Improving
Residents with a fall causing major injury
4.5%3.2%Improving
Residents with pressure ulcers (bedsores)
14.2%4.6%Improving
Residents with a urinary tract infection
1.5%8.1%Worsening
Residents who lost too much weight
9.8%6.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17%10.9%Improving
Residents whose ability to walk got worse
29.5%13.1%Improving
Long-stay residents on antianxiety or sleep medication
23.5%20.4%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
1.9%0%Improving
Residents with new or worsening incontinence
24.9%23.4%Improving
Residents with depressive symptoms
0%1.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.5%96.8%Worsening
Short-stay residents given the seasonal flu vaccine
—82.1%—
Short-stay residents given the pneumonia vaccine
93.1%94.4%Improving
What the inspectors found
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: G
The nursing home failed to protect residents from abuse and neglect by others. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $81,480 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $135,784 in total fines.
- $81,480
Federal fine
Oct 29, 2025
- $15,593
Federal fine
Apr 10, 2024
- $38,711
Federal fine
Feb 7, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE PEPLINSKI GROUP · 10 homes · 2.2 stars avg
- Occupancy
- 64.5 residents on an average day (64% of 101 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.