The home failed to make sure residents fully understood their health status, care, and treatments. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 552 — 42 CFR §483.10 — S/S: E
Nursing home report
West Haven Healthcare Center
Registered name: WEST HAVEN HEALTHCARE
WEST COVINA, CA · Medicare-certified · 99 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
West Haven Healthcare Center in West Covina has a 3-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 5-star quality measures. It reported 4.28 nurse hours per resident per day, above the 4.1 federal benchmark, and had no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.2813 hrs/resident/day
Quality measures
Last inspection: May 5, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2813.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 1.26
- Nurse aides
- 2.57
- Weekend nursing
- 3.85
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 57%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15%7.5%Improving
Residents with a fall causing major injury
1.5%1.7%No change
Residents with pressure ulcers (bedsores)
1.4%1.6%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
6.3%7.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7%14.6%Worsening
Residents whose ability to walk got worse
0%12.8%Worsening
Long-stay residents on antianxiety or sleep medication
3%3.4%No change
Short-stay residents newly given an antipsychotic
2.1%0%Improving
Residents with a long-term catheter
2.1%0%Improving
Residents with new or worsening incontinence
0%3.7%Worsening
Residents with depressive symptoms
6.5%7.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
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- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AARON MAYER · 6 homes · 3.3 stars avg
- Occupancy
- 76.9 residents on an average day (78% of 99 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 56 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.