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Nursing home report

WEST HAVEN CENTER FOR NURSING & REHABILITATION

WEST HAVEN, CT · Medicare-certified · 98 beds

In good standing
For-profitChain member
2 of 5 overall

West Haven Center for Nursing & Rehabilitation has a 2 out of 5 overall rating, with 2-star health inspections and 3-star staffing and quality measures. Reported nurse staffing is 3.87 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.8704 hrs/resident/day

Quality measures

Last inspection: November 25, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8704.

Staffing detail

Registered nurses
0.77
Licensed practical nurses
0.66
Nurse aides
2.43
Weekend nursing
3.24

Hours per resident per day.

Total staff turnover: 39%
Registered nurse turnover: 67%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

14.9%Worsening

Residents with a fall causing major injury

3.2%Improving

Residents with pressure ulcers (bedsores)

4.8%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

7.9%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

14.9%Improving

Residents whose ability to walk got worse

17.9%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

10.3%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

0.6%Improving

Residents with new or worsening incontinence

18%Worsening

Residents with depressive symptoms

52.2%Improving

Long-stay residents given the seasonal flu vaccine

88%Steady

Long-stay residents given the pneumonia vaccine

78.2%Improving

Short-stay residents given the seasonal flu vaccine

51.3%Steady

Short-stay residents given the pneumonia vaccine

57.6%Improving

What the inspectors found

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited November 2023 — limited pattern, potential for harm.

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F-Tag 882 — 42 CFR §483.80 — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of ESSENTIAL HEALTHCARE · 6 homes · 2.3 stars avg
Occupancy
93.8 residents on an average day (96% of 98 beds)
Resident voice
Resident council
Medicare history
Certified for 55 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.