West Haven Center for Nursing & Rehabilitation has a 2 out of 5 overall rating, with 2-star health inspections and 3-star staffing and quality measures. Reported nurse staffing is 3.87 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months.
Last inspection: November 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8704.
Staffing detail
Registered nurses
0.77
Licensed practical nurses
0.66
Nurse aides
2.43
Weekend nursing
3.24
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 67%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
14.9%Worsening
Residents with a fall causing major injury
3.2%Improving
Residents with pressure ulcers (bedsores)
4.8%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
7.9%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
14.9%Improving
Residents whose ability to walk got worse
17.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
10.3%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.6%Improving
Residents with new or worsening incontinence
18%Worsening
Residents with depressive symptoms
52.2%Improving
Long-stay residents given the seasonal flu vaccine
88%Steady
Long-stay residents given the pneumonia vaccine
78.2%Improving
Short-stay residents given the seasonal flu vaccine
51.3%Steady
Short-stay residents given the pneumonia vaccine
57.6%Improving
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited November 2023 — limited pattern, potential for harm.
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F-Tag 882 — 42 CFR §483.80 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2023 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2023 — limited pattern, potential for harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2023 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 13 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of ESSENTIAL HEALTHCARE · 6 homes · 2.3 stars avg
Occupancy
93.8 residents on an average day (96% of 98 beds)
Resident voice
Resident council
Medicare history
Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.