Nursing home report
WEST HAVEN, CT · Medicare-certified · 98 beds
West Haven Center for Nursing & Rehabilitation has a 2-star overall rating, with 2 stars for health inspections and 3 stars for staffing and quality. It reports no fines in the last 24 months, but its nurse staffing is below the federal benchmark (3.95 vs 4.1 hours per resident per day), and recent inspection citations included RN coverage, treatment/care orders, and infection prevention leadership.
Health inspections
Staffing
3.951 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.951.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2025 — widespread issue, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2023 — limited pattern, potential for harm.
F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited November 2023 — limited pattern, potential for harm.
F-Tag 882 — 42 CFR §483.80 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2023 — limited pattern, potential for harm.
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2023 — limited pattern, potential for harm.
F-Tag 697 — 42 CFR §483.25(k) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Health inspection found 13 health deficiencies.
Health inspection found 1 health deficiency.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
