The nursing home failed to ensure residents were free from significant medication errors. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
WEST COVINA HEALTHCARE CENTER
WEST COVINA, CA · Medicare-certified · 97 beds
In good standing
For-profitChain member
Data as of September 1, 2026
3 of 5 overall
West Covina Healthcare Center has an overall rating of 3 out of 5 stars, with 3-star health inspection and staffing ratings and a 4-star quality measures rating. It reported 4.01 nurse staffing hours per resident per day, just below the 4.1 federal benchmark, with $0 in fines in the last 24 months; recent inspection concerns included medication errors, care planning, and pressure ulcer care.
Facility ratings
Health inspections
Staffing
4.012 hrs/resident/day
Quality measures
Last inspection: July 15, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.012.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.01
- Nurse aides
- 2.51
- Weekend nursing
- 3.63
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.8%0%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
3.8%5.2%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.4%6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3%9.4%Worsening
Residents whose ability to walk got worse
2.9%14.4%Worsening
Long-stay residents on antianxiety or sleep medication
15.3%5.6%Improving
Short-stay residents newly given an antipsychotic
1%1.1%No change
Residents with a long-term catheter
0%1.3%Worsening
Residents with new or worsening incontinence
5.6%3.1%Improving
Residents with depressive symptoms
3.1%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to ensure timely, approved x-ray services were available, or that an approved provider agreement was in place to get them. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 776 — 42 CFR §483.50(b) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $78,978 in total fines · 2 payment denials.
- 4 days
Medicare/Medicaid payment denial
Mar 28, 2024
- $29,816
Federal fine
Mar 28, 2024
- $14,211
Federal fine
Jan 31, 2024
- 6 days
Medicare/Medicaid payment denial
Oct 13, 2023
- $34,951
Federal fine
Oct 13, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CAMBRIDGE HEALTHCARE SERVICES · 32 homes · 2.5 stars avg
- Occupancy
- 89.9 residents on an average day (93% of 97 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.