The nursing home failed to ensure residents were free from significant medication errors. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
WEST COVINA HEALTHCARE CENTER
WEST COVINA, CA · Medicare-certified · 97 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
West Covina Healthcare Center has a 3 out of 5 overall rating, with 3-star health inspection and staffing and 4-star quality measures. It reported 4.01 nurse staffing hours per resident per day, just below the 4.1 federal benchmark, and had no fines in the last 24 months, though recent inspection citations included medication errors, incomplete care planning, and pressure ulcer care.
Facility ratings
Health inspections
Staffing
4.012 hrs/resident/day
Quality measures
Last inspection: May 7, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.012.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.01
- Nurse aides
- 2.51
- Weekend nursing
- 3.63
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.8%0%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
3.8%5.2%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.4%6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3%9.4%Worsening
Residents whose ability to walk got worse
2.9%14.4%Worsening
Long-stay residents on antianxiety or sleep medication
15.3%5.6%Improving
Short-stay residents newly given an antipsychotic
1%1.1%No change
Residents with a long-term catheter
0%1.3%Worsening
Residents with new or worsening incontinence
5.6%3.1%Improving
Residents with depressive symptoms
3.1%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $78,978 in total fines · 2 payment denials.
- 4 days
Medicare/Medicaid payment denial
Mar 28, 2024
- $29,816
Federal fine
Mar 28, 2024
- $14,211
Federal fine
Jan 31, 2024
- 6 days
Medicare/Medicaid payment denial
Oct 13, 2023
- $34,951
Federal fine
Oct 13, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CAMBRIDGE HEALTHCARE SERVICES · 32 homes · 2.5 stars avg
- Occupancy
- 89.9 residents on an average day (93% of 97 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.