The nursing home failed to ensure residents were free from significant medication errors. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
WEST COVINA HEALTHCARE CENTER
WEST COVINA, CA · Medicare-certified · 97 beds
In good standing
For-profitChain member
3 of 5 overall
West Covina Healthcare Center has a 3 out of 5 star overall rating, with 3-star health inspection and staffing ratings and a 4-star quality measures rating. Reported nurse staffing is 4.06 hours per resident per day, just below the 4.1 federal benchmark, and it had $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
4.058 hrs/resident/day
Quality measures
Last inspection: January 2, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.058.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 1.11
- Nurse aides
- 2.50
- Weekend nursing
- 3.63
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 44%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
3.1%Improving
Residents with a fall causing major injury
0.4%Improving
Residents with pressure ulcers (bedsores)
3.7%Improving
Residents with a urinary tract infection
1.8%Improving
Residents who lost too much weight
2.2%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
4.3%Worsening
Residents whose ability to walk got worse
5.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
12.6%Improving
Short-stay residents newly given an antipsychotic
0.5%Improving
Residents with a long-term catheter
0.3%Improving
Residents with new or worsening incontinence
5%Improving
Residents with depressive symptoms
2.4%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 4 fines · $86,320 in total fines · 2 payment denials.
- 4 days
Medicare/Medicaid payment denial
Mar 28, 2024
- $29,816
Federal fine
Mar 28, 2024
- $14,211
Federal fine
Jan 31, 2024
- 6 days
Medicare/Medicaid payment denial
Oct 13, 2023
- $34,951
Federal fine
Oct 13, 2023
- $7,342
Federal fine
Jun 5, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CAMBRIDGE HEALTHCARE SERVICES · 32 homes · 2.6 stars avg
- Occupancy
- 87.4 residents on an average day (90% of 97 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.