The home failed to properly label and securely store medications and biologicals. Cited March 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: F
Nursing home report
WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER
WEBSTER, MA · Medicare-certified · 135 beds
In good standing
For-profitChain member
2 of 5 overall
Webster Manor Rehabilitation & Health Care Center in Webster, MA has a 2-star overall rating, with 2 stars for health inspections and 3 stars for staffing and quality measures. It reported 3.22 nursing hours per resident per day, below the federal benchmark of 4.1, had no fines in the last 24 months, and recent inspection issues included drug storage and labeling, COVID-19 testing, and having enough nursing staff with a licensed nurse in charge each shift.
Facility ratings
Health inspections
Staffing
3.2159 hrs/resident/day
Quality measures
Last inspection: February 10, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2159.
Staffing detail
- Registered nurses
- 0.72
- Licensed practical nurses
- 0.72
- Nurse aides
- 1.77
- Weekend nursing
- 2.79
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 32%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
21.9%25.6%Worsening
Residents with a fall causing major injury
3.8%3.7%No change
Residents with pressure ulcers (bedsores)
1.5%4.2%Worsening
Residents with a urinary tract infection
3.9%3.7%No change
Residents who lost too much weight
10.4%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.6%11.6%Worsening
Residents whose ability to walk got worse
23.2%9.1%Improving
Long-stay residents on antianxiety or sleep medication
17.3%23%Worsening
Short-stay residents newly given an antipsychotic
1%1.2%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
26.3%34.3%Worsening
Residents with depressive symptoms
5.1%45.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.6%—
Long-stay residents given the pneumonia vaccine
76%88.1%Improving
Short-stay residents given the seasonal flu vaccine
—57.7%—
Short-stay residents given the pneumonia vaccine
69.3%39.4%Worsening
What the inspectors found
The nursing home failed to make sure residents and staff were tested for COVID-19. Cited October 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 886 — 42 CFR §483.80 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ATHENA HEALTHCARE SYSTEMS · 24 homes · 1.6 stars avg
- Occupancy
- 120.6 residents on an average day (89% of 135 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.