The home failed to properly label and securely store medications and biologicals. Cited March 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: F
Nursing home report
WEBSTER MANOR REHABILITATION & HEALTH CARE CENTER
WEBSTER, MA · Medicare-certified · 135 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Webster Manor Rehabilitation & Health Care Center in Webster, MA has a 2-star overall rating, with 2 stars for health inspections and staffing and 3 stars for quality measures. Reported nurse staffing is 3.27 hours per resident per day, below the 4.1 federal benchmark, with $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2728 hrs/resident/day
Quality measures
Last inspection: May 12, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2728.
Staffing detail
- Registered nurses
- 0.63
- Licensed practical nurses
- 0.75
- Nurse aides
- 1.89
- Weekend nursing
- 2.80
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 32%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
22.9%28.6%Worsening
Residents with a fall causing major injury
2.8%2%Improving
Residents with pressure ulcers (bedsores)
4.4%0.8%Improving
Residents with a urinary tract infection
2.8%2.1%Improving
Residents who lost too much weight
2%1.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.2%3.3%Improving
Residents whose ability to walk got worse
23.2%21.5%Improving
Long-stay residents on antianxiety or sleep medication
21.6%22.9%Worsening
Short-stay residents newly given an antipsychotic
1.1%1.1%No change
Residents with a long-term catheter
0.9%0.7%No change
Residents with new or worsening incontinence
20.2%30.5%Worsening
Residents with depressive symptoms
2.4%41.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.6%—
Long-stay residents given the pneumonia vaccine
76.9%93.9%Improving
Short-stay residents given the seasonal flu vaccine
—57.7%—
Short-stay residents given the pneumonia vaccine
62.7%53.2%Worsening
What the inspectors found
The nursing home failed to make sure residents and staff were tested for COVID-19. Cited October 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 886 — 42 CFR §483.80 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — limited pattern, potential for harm.
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F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ATHENA HEALTHCARE SYSTEMS · 24 homes · 1.6 stars avg
- Occupancy
- 121.9 residents on an average day (90% of 135 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.