The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
WATERVIEW HEALTH & REHAB CENTER
HAMPTON, VA · Medicare-certified · 130 beds
Needs attention
For-profit
Data as of July 1, 2026
1 of 5 overall
Waterview Health & Rehab Center in Hampton, VA has a 1-star overall rating, with 1-star health inspection and staffing ratings and a 2-star quality rating. Reported nurse staffing is 3.48 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.479 hrs/resident/day
Quality measures
Last inspection: August 25, 2023Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.479.
Staffing detail
- Registered nurses
- 0.32
- Licensed practical nurses
- 1.23
- Nurse aides
- 1.93
- Weekend nursing
- 3.09
Hours per resident per day.
Total staff turnover: 71%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
14.1%15.4%Worsening
Residents with a fall causing major injury
2.9%5.8%Worsening
Residents with pressure ulcers (bedsores)
4.3%4.6%No change
Residents with a urinary tract infection
1%0%Improving
Residents who lost too much weight
0%2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.2%14.7%Improving
Residents whose ability to walk got worse
25%26%Worsening
Long-stay residents on antianxiety or sleep medication
7.9%14.6%Worsening
Short-stay residents newly given an antipsychotic
2%5.9%Worsening
Residents with a long-term catheter
0%2%Worsening
Residents with new or worsening incontinence
25.5%23.1%Improving
Residents with depressive symptoms
2.1%3.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—93.7%—
Long-stay residents given the pneumonia vaccine
99%88.5%Worsening
Short-stay residents given the seasonal flu vaccine
—54.1%—
Short-stay residents given the pneumonia vaccine
60.9%32.3%Worsening
What the inspectors found
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents had reasonable access to and privacy when using communication methods. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 576 — 42 CFR §483.10 — S/S: E
The home failed to protect residents from the wrongful use of their belongings or money. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 29 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,888 in total fines.
- $14,888
Federal fine
Aug 25, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 116.6 residents on an average day (90% of 130 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.