The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
WATERSIDE HEALTH & REHAB CENTER
NORFOLK, VA · Medicare-certified · 197 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
WATERSIDE HEALTH & REHAB CENTER has a 3-star overall rating, with 3-star health inspection and staffing ratings and a lower 2-star quality measures rating. Reported nurse staffing is 4.07 hours per resident per day, just below the 4.1 federal benchmark, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.0682 hrs/resident/day
Quality measures
Last inspection: November 29, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0682.
Staffing detail
- Registered nurses
- 0.89
- Licensed practical nurses
- 1.08
- Nurse aides
- 2.09
- Weekend nursing
- 3.62
Hours per resident per day.
Total staff turnover: 36%
Registered nurse turnover: 24%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.2%2.5%Improving
Residents with a fall causing major injury
1.1%0%Improving
Residents with pressure ulcers (bedsores)
13.9%9%Improving
Residents with a urinary tract infection
1.1%3.1%Worsening
Residents who lost too much weight
7.7%4.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.2%23.3%Worsening
Residents whose ability to walk got worse
—14.5%—
Long-stay residents on antianxiety or sleep medication
10.9%20.2%Worsening
Short-stay residents newly given an antipsychotic
4.7%0%Improving
Residents with a long-term catheter
1.3%0%Improving
Residents with new or worsening incontinence
6.4%12.1%Worsening
Residents with depressive symptoms
0%1.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.2%—
Long-stay residents given the pneumonia vaccine
86.2%92.7%Improving
Short-stay residents given the seasonal flu vaccine
—54.1%—
Short-stay residents given the pneumonia vaccine
41.1%81.1%Improving
What the inspectors found
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited June 2018 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2018 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to monitor antibiotic use properly. Cited June 2018 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,375 in total fines.
- $8,375
Federal fine
Nov 29, 2023
Operator & ownership
Recent ownership change · Jul 1, 2019
Now operated by Waterside Health & Rehab Center, previously Sentara Nursing Center - Norfolk.
- Ownership
- For profit - Corporation
- Chain
- Part of SABER HEALTHCARE GROUP · 127 homes · 2.9 stars avg
- Occupancy
- 113 residents on an average day (57% of 197 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.