Waterford Crossing (Goshen, IN) has a 5-star overall rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It reports 4.33 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had no fines in the last 24 months.
Last inspection: March 23, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3338.
Staffing detail
Registered nurses
1.13
Licensed practical nurses
0.49
Nurse aides
2.71
Weekend nursing
3.81
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 15%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.9%Improving
Residents with a fall causing major injury
1.4%Steady
Residents with pressure ulcers (bedsores)
2.6%Steady
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
2.2%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
2.9%Improving
Residents whose ability to walk got worse
5.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
21.2%Steady
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
27.4%Improving
Residents with depressive symptoms
14.8%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.1%Worsening
Short-stay residents given the seasonal flu vaccine
95.4%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 883 — 42 CFR §483.80 — S/S: D
The home failed to support and respect residents’ choices and self-determination. Cited December 2024 — isolated incident, potential for harm.
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F-Tag 561 — 42 CFR §483.10 — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2024 — isolated incident, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to provide services that met professional standards of quality. Cited December 2024 — isolated incident, potential for harm.
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F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 5 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
72.3 residents on an average day (83% of 87 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 19 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.