GoodStanding

Nursing home report

WATERFORD CROSSING

GOSHEN, IN · Medicare-certified · 87 beds

In good standing
For-profitChain member
5 of 5 overall

Waterford Crossing (Goshen, IN) has a 5-star overall rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It reports 4.33 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

4.3338 hrs/resident/day

Quality measures

Last inspection: March 23, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3338.

Staffing detail

Registered nurses
1.13
Licensed practical nurses
0.49
Nurse aides
2.71
Weekend nursing
3.81

Hours per resident per day.

Total staff turnover: 26%
Registered nurse turnover: 15%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

12.9%Improving

Residents with a fall causing major injury

1.4%Steady

Residents with pressure ulcers (bedsores)

2.6%Steady

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

2.2%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

2.9%Improving

Residents whose ability to walk got worse

5.2%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

21.2%Steady

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

27.4%Improving

Residents with depressive symptoms

14.8%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

99.1%Worsening

Short-stay residents given the seasonal flu vaccine

95.4%Steady

Short-stay residents given the pneumonia vaccine

100%Steady

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited March 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 883 — 42 CFR §483.80 — S/S: D

The home failed to support and respect residents’ choices and self-determination. Cited December 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 561 — 42 CFR §483.10 — S/S: D

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

The nursing home failed to provide services that met professional standards of quality. Cited December 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
72.3 residents on an average day (83% of 87 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 19 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.