The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
WATERFORD CARE CENTER, THE
CHICAGO, IL · Medicare-certified · 141 beds
In good standing
For-profitChain member
3 of 5 overall
3 out of 5 stars overall. The facility has a 2-star staffing rating with reported nurse staffing below the federal benchmark (2.90 vs 4.1 hours per resident per day), while health inspection and quality measures are both 3 stars and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.9036 hrs/resident/day
Quality measures
Last inspection: May 23, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9036.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 0.42
- Nurse aides
- 1.90
- Weekend nursing
- 2.66
Hours per resident per day.
Total staff turnover: 23%
Registered nurse turnover: 12%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
52.6%57.8%Worsening
Residents with a fall causing major injury
0.8%1.6%Worsening
Residents with pressure ulcers (bedsores)
9.1%3.4%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.7%3.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.1%3.6%Improving
Residents whose ability to walk got worse
4.2%0%Improving
Long-stay residents on antianxiety or sleep medication
13.4%15%Worsening
Short-stay residents newly given an antipsychotic
—5.8%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
6.7%4.5%Improving
Residents with depressive symptoms
73.6%64.7%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.3%—
Long-stay residents given the pneumonia vaccine
100%99.2%Worsening
Short-stay residents given the seasonal flu vaccine
—88.2%—
Short-stay residents given the pneumonia vaccine
97.1%72.5%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CITADEL HEALTHCARE · 13 homes · 3.5 stars avg
- Occupancy
- 134.5 residents on an average day (95% of 141 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.