The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
WATERFORD CARE CENTER, THE
CHICAGO, IL · Medicare-certified · 141 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
3 out of 5 stars overall. Waterford Care Center in Chicago has 3-star health inspection and quality ratings, but a lower 2-star staffing rating, with reported nurse staffing at 2.96 hours per resident per day versus the 4.1 federal benchmark; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.9602 hrs/resident/day
Quality measures
Last inspection: January 23, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9602.
Staffing detail
- Registered nurses
- 0.58
- Licensed practical nurses
- 0.45
- Nurse aides
- 1.94
- Weekend nursing
- 2.66
Hours per resident per day.
Total staff turnover: 25%
Registered nurse turnover: 16%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
57.6%59.1%Worsening
Residents with a fall causing major injury
0%1.6%Worsening
Residents with pressure ulcers (bedsores)
6.3%5.1%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.9%4.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0.9%1.8%Worsening
Residents whose ability to walk got worse
0%1.4%Worsening
Long-stay residents on antianxiety or sleep medication
14.8%15.9%Worsening
Short-stay residents newly given an antipsychotic
—6.9%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
6.8%2.3%Improving
Residents with depressive symptoms
67.7%64.7%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—88.2%—
Short-stay residents given the pneumonia vaccine
95.1%65.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Nov 1, 2016
Now operated by The Waterford LLC, previously Waterford Nursing & Rehabilitation Center INC.
- Ownership
- For profit - Corporation
- Chain
- Part of CITADEL HEALTHCARE · 14 homes · 3.2 stars avg
- Occupancy
- 134.1 residents on an average day (95% of 141 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.