The nursing home failed to provide services that met professional standards of quality. Cited May 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: J
Nursing home report
WACHUSETT MANOR
GARDNER, MA · Medicare-certified · 96 beds
In good standing
For-profitChain member
3 of 5 overall
Wachusett Manor in Gardner, MA has a 3-star overall rating, with 3 stars for health inspections, 2 stars for staffing, and 4 stars for quality measures. It reported 3.36 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines over the last 24 months, and recent inspection issues included professional standards, respiratory care, and staff competency.
Facility ratings
Health inspections
Staffing
3.3552 hrs/resident/day
Quality measures
Last inspection: September 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3552.
Staffing detail
- Registered nurses
- 0.47
- Licensed practical nurses
- 0.91
- Nurse aides
- 1.98
- Weekend nursing
- 3.04
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25.5%17.6%Improving
Residents with a fall causing major injury
1.2%0%Improving
Residents with pressure ulcers (bedsores)
3.9%3.6%No change
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
5.4%4.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.8%14.1%Improving
Residents whose ability to walk got worse
21.3%12.2%Improving
Long-stay residents on antianxiety or sleep medication
21.3%21.2%No change
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.6%0%Improving
Residents with new or worsening incontinence
13.3%4.3%Improving
Residents with depressive symptoms
89.7%93.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—98.9%—
Short-stay residents given the pneumonia vaccine
100%97.7%Worsening
What the inspectors found
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited May 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: J
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: J
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited May 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of EPHRAM LAHASKY · 23 homes · 1.9 stars avg
- Occupancy
- 85.5 residents on an average day (89% of 96 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.