VMRC, Complete Living Care in Harrisonburg, VA has a 4-star overall rating, with 4 stars for health inspections and quality measures and 3 stars for staffing. It reports 4.33 nurse staffing hours per resident per day, slightly above the 4.1 federal benchmark, with no fines in the last 24 months; recent inspection issues were cited in infection control and food service areas.
Last inspection: March 15, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3277.
Staffing detail
Registered nurses
0.50
Licensed practical nurses
0.80
Nurse aides
3.03
Weekend nursing
3.90
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
7.8%6.8%Improving
Residents with a fall causing major injury
7.1%4.9%Improving
Residents with pressure ulcers (bedsores)
8.3%11%Worsening
Residents with a urinary tract infection
1.3%1.2%No change
Residents who lost too much weight
4.1%6.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
26.7%23.9%Improving
Residents whose ability to walk got worse
26.2%14.1%Improving
Long-stay residents on antianxiety or sleep medication
10.1%23.7%Worsening
Short-stay residents newly given an antipsychotic
0.8%1.7%Worsening
Residents with a long-term catheter
1.2%0%Improving
Residents with new or worsening incontinence
26.9%38.1%Worsening
Residents with depressive symptoms
1.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.9%—
Long-stay residents given the pneumonia vaccine
96.4%97.6%Improving
Short-stay residents given the seasonal flu vaccine
—97%—
Short-stay residents given the pneumonia vaccine
95.8%96.1%No change
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2018 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure residents got food that met their allergies, intolerances, and preferences. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 806 — 42 CFR §483.60 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited March 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
111.4 residents on an average day (93% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 20 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.