Nursing home report
Registered name: VIVO HEALTHCARE UNIVERSITY
JACKSONVILLE, FL · Medicare-certified · 117 beds
Heartland Health Care Center Of South Jacksonville has an overall rating of 4 out of 5 stars, with strong quality measures (5 out of 5) and average health inspection and staffing ratings (3 out of 5 each). Reported nurse staffing is 3.27 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Health inspections
Staffing
3.271 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.271.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2024 — widespread issue, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to keep residents’ personal and medical records private and confidential. Cited September 2023 — limited pattern, potential for harm.
F-Tag 583 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2023 — limited pattern, potential for harm.
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited May 2021 — limited pattern, potential for harm.
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited November 2024 — isolated incident, potential for harm.
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 4 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 2 health deficiencies.
Now operated by Vivo Healthcare University, previously University Center for Nursing and Healing.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
