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Nursing home report

Vista Hills

Registered name: Vista Hills Health Care Center

El Paso, TX · Medicare-certified · 120 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall

Vista Hills in El Paso has a 1-star overall rating, with 1-star staffing and 2-star health inspection results, despite 4-star quality measures. It also has a recent federal penalty, $40,465 in fines over the last 24 months, and reported nurse staffing of 3.44 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

3.4407 hrs/resident/day

Quality measures

Last inspection: April 30, 2026Penalties, last 24 months: $40,465recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4407.

Staffing detail

Registered nurses
0.30
Licensed practical nurses
1.00
Nurse aides
2.14
Weekend nursing
2.94

Hours per resident per day.

Total staff turnover: 96%
Registered nurse turnover: 100%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

11.1%4%Improving

Residents with a fall causing major injury

0%1.4%Worsening

Residents with pressure ulcers (bedsores)

4.2%8.6%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

9.1%4.4%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

12.7%7%Improving

Residents whose ability to walk got worse

28%7.3%Improving

Long-stay residents on antianxiety or sleep medication

12.1%16.2%Worsening

Short-stay residents newly given an antipsychotic

2.9%2.5%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

13.3%15%Worsening

Residents with depressive symptoms

1.4%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

97.6%

Long-stay residents given the pneumonia vaccine

83.8%94.4%Improving

Short-stay residents given the seasonal flu vaccine

87.3%

Short-stay residents given the pneumonia vaccine

85.5%100%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited April 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The home failed to provide safe and appropriate breathing care when a resident needed it. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 695 — 42 CFR §483.25(i) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  7. PENALTY

    A federal payment denial was recorded.

  8. PENALTY

    A federal fine of $40,465 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $40,465 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Dec 5, 2024

    49 days
  • Federal fine

    Dec 5, 2024

    $40,465

Operator & ownership

Recent ownership change · Feb 23, 2024

Now operated by El Paso Viii Enterprises, LLC, previously Vista Hills Snf LLC.

Ownership
For profit - Corporation
Chain
Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.2 stars avg
Occupancy
83.5 residents on an average day (70% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 41 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.