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Nursing home report

Vista Hills Health Care Center

El Paso, TX · Medicare-certified · 120 beds

Needs attention
For-profitChain member
1 of 5 overall

Vista Hills Health Care Center has a 1-star overall rating, with 1-star staffing and 2-star health inspection results despite 4-star quality measures. It also has a recent federal penalty with $40,465 in fines, and reported nurse staffing is 3.40 hours per resident per day, below the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

3.3997 hrs/resident/day

Quality measures

Last inspection: February 11, 2026Penalties, last 24 months: $40,465recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3997.

Staffing detail

Registered nurses
0.38
Licensed practical nurses
0.98
Nurse aides
2.04
Weekend nursing
2.90

Hours per resident per day.

Total staff turnover: 97%
Registered nurse turnover: 100%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

10%Improving

Residents with a fall causing major injury

0.3%Worsening

Residents with pressure ulcers (bedsores)

3.1%Worsening

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

7.4%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

13%Improving

Residents whose ability to walk got worse

19.6%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

13.9%Improving

Short-stay residents newly given an antipsychotic

2.2%Worsening

Residents with a long-term catheter

0.4%Steady

Residents with new or worsening incontinence

12.7%Worsening

Residents with depressive symptoms

1.2%Improving

Long-stay residents given the seasonal flu vaccine

97.6%Steady

Long-stay residents given the pneumonia vaccine

86.5%Steady

Short-stay residents given the seasonal flu vaccine

87.3%Steady

Short-stay residents given the pneumonia vaccine

89.8%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to provide safe and appropriate breathing care when a resident needed it. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 695 — 42 CFR §483.25(i) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited April 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $40,465 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $40,465 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Dec 5, 2024

    49 days
  • Federal fine

    Dec 5, 2024

    $40,465

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.3 stars avg
Occupancy
82.4 residents on an average day (69% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 41 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.