The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
VILLAGE CREST CENTER FOR HEALTH & REHABILITATION
NEW MILFORD, CT · Medicare-certified · 95 beds
Needs attention
For-profitChain member
3 of 5 overall
Village Crest Center for Health & Rehabilitation in New Milford, CT has a 3-star overall rating, with 3-star health inspection and staffing ratings and 4 stars for quality measures. It reports 3.61 nursing hours per resident per day, below the 4.1 federal benchmark, and has had $24,418 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.6065 hrs/resident/day
Quality measures
Last inspection: May 6, 2025Penalties, last 24 months: $24,418recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6065.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 0.91
- Nurse aides
- 2.19
- Weekend nursing
- 3.37
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 36%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15%Improving
Residents with a fall causing major injury
1.1%Improving
Residents with pressure ulcers (bedsores)
4.4%Improving
Residents with a urinary tract infection
0.8%Steady
Residents who lost too much weight
10.8%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.7%Improving
Residents whose ability to walk got worse
8.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
17.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.3%Steady
Residents with new or worsening incontinence
25.4%Improving
Residents with depressive symptoms
34.4%Worsening
Long-stay residents given the seasonal flu vaccine
98.6%Steady
Long-stay residents given the pneumonia vaccine
95%Improving
Short-stay residents given the seasonal flu vaccine
82.6%Steady
Short-stay residents given the pneumonia vaccine
86.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure each resident got needed dental services. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 791 — 42 CFR §483.55 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide the doctor’s immediate care orders when the resident was admitted. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 635 — 42 CFR §483.20 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $16,400 was recorded.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,018 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $24,418 in total fines.
- $16,400
Federal fine
May 6, 2025
- $8,018
Federal fine
Sep 19, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.2 stars avg
- Occupancy
- 86.2 residents on an average day (91% of 95 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.