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Nursing home report

VIEWCREST HEALTH CENTER

DULUTH, MN · Medicare-certified · 88 beds

Needs attention
Non-profitChain member
4 of 5 overall

Viewcrest Health Center in Duluth has a 4 out of 5 overall rating, with 4-star scores for health inspections, staffing, and quality measures. It has reported nurse staffing below the federal benchmark (3.55 vs 4.1 hours per resident per day) and $51,957 in fines in the last 24 months, including a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.5451 hrs/resident/day

Quality measures

Last inspection: August 21, 2025Penalties, last 24 months: $51,957recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5451.

Staffing detail

Registered nurses
0.85
Licensed practical nurses
0.35
Nurse aides
2.34
Weekend nursing
3.11

Hours per resident per day.

Total staff turnover: 51%
Registered nurse turnover: 25%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

16.8%Improving

Residents with a fall causing major injury

2.6%Worsening

Residents with pressure ulcers (bedsores)

6.8%Worsening

Residents with a urinary tract infection

0.7%Worsening

Residents who lost too much weight

2%Worsening

Residents who were physically restrained

0.7%Steady

Residents needing more help with daily activities

19.6%Worsening

Residents whose ability to walk got worse

28.3%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

18.4%Worsening

Short-stay residents newly given an antipsychotic

2.2%Improving

Residents with a long-term catheter

3.5%Improving

Residents with new or worsening incontinence

32.7%Improving

Residents with depressive symptoms

3.1%Improving

Long-stay residents given the seasonal flu vaccine

95.5%Steady

Long-stay residents given the pneumonia vaccine

86.8%Improving

Short-stay residents given the seasonal flu vaccine

77.3%Steady

Short-stay residents given the pneumonia vaccine

53.2%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited July 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 809 — 42 CFR §483.60 — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited September 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $26,685 was recorded.

  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $10,839 was recorded.

  6. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  7. PENALTY

    A federal fine of $14,433 was recorded.

Penalties & enforcement

On record with Medicare: 4 fines · $60,781 in total fines.

  • Federal fine

    Mar 21, 2025

    $26,685
  • Federal fine

    Jul 11, 2024

    $10,839
  • Federal fine

    May 14, 2024

    $14,433
  • Federal fine

    Feb 14, 2024

    $8,824

Operator & ownership

Ownership
Non profit - Church related
Chain
Part of ST. FRANCIS HEALTH SERVICES · 14 homes · 2.6 stars avg
Occupancy
85 residents on an average day (97% of 88 beds)
Resident voice
Resident council
Medicare history
Certified for 39 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.