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Nursing home report

Vero Health & Rehab of Sylva

Sylva, NC · Medicare-certified · 106 beds

Needs attention
Special Focus candidateFor-profitChain member
1 of 5 overall

Vero Health & Rehab of Sylva has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings and a 2-star quality rating. It is an SFF Candidate/special focus facility, had $325,563 in fines in the last 24 months, and reported nurse staffing of 3.40 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

3.3975 hrs/resident/day

Quality measures

Last inspection: August 14, 2025Penalties, last 24 months: $325,563special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3975.

Staffing detail

Registered nurses
0.60
Licensed practical nurses
0.51
Nurse aides
2.29
Weekend nursing
3.03

Hours per resident per day.

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

12.2%Steady

Residents with a fall causing major injury

4.5%Worsening

Residents with pressure ulcers (bedsores)

4.8%Steady

Residents with a urinary tract infection

5.7%Worsening

Residents who lost too much weight

8.5%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

27.9%Improving

Residents whose ability to walk got worse

37.1%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

30.5%Worsening

Short-stay residents newly given an antipsychotic

2%Improving

Residents with a long-term catheter

0.7%Steady

Residents with new or worsening incontinence

29.5%Improving

Residents with depressive symptoms

4.5%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

97.6%Worsening

Short-stay residents given the seasonal flu vaccine

73.9%Steady

Short-stay residents given the pneumonia vaccine

63.2%Worsening

What the inspectors found

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited July 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: K

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 17 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal payment denial was recorded.

  5. PENALTY

    A federal fine of $325,563 was recorded.

  6. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 4 fines · $359,818 in total fines · 2 payment denials.

  • Medicare/Medicaid payment denial

    May 22, 2024

    67 days
  • Federal fine

    May 22, 2024

    $325,563
  • Medicare/Medicaid payment denial

    Oct 18, 2023

    1 days
  • Federal fine

    Oct 18, 2023

    $16,289
  • Federal fine

    Oct 18, 2023

    $10,065
  • Federal fine

    Oct 18, 2023

    $7,901

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of REGIONAL HEALTH PROPERTIES · 5 homes · 1.2 stars avg
Occupancy
86.3 residents on an average day (81% of 106 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.