Vero Health & Rehab of Sylva has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings and a 2-star quality rating. It is an SFF Candidate/special focus facility, had $325,563 in fines in the last 24 months, and reported nurse staffing of 3.40 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: August 14, 2025Penalties, last 24 months: $325,563special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3975.
Staffing detail
Registered nurses
0.60
Licensed practical nurses
0.51
Nurse aides
2.29
Weekend nursing
3.03
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.2%Steady
Residents with a fall causing major injury
4.5%Worsening
Residents with pressure ulcers (bedsores)
4.8%Steady
Residents with a urinary tract infection
5.7%Worsening
Residents who lost too much weight
8.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
27.9%Improving
Residents whose ability to walk got worse
37.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
30.5%Worsening
Short-stay residents newly given an antipsychotic
2%Improving
Residents with a long-term catheter
0.7%Steady
Residents with new or worsening incontinence
29.5%Improving
Residents with depressive symptoms
4.5%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
97.6%Worsening
Short-stay residents given the seasonal flu vaccine
73.9%Steady
Short-stay residents given the pneumonia vaccine
63.2%Worsening
What the inspectors found
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited July 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: K
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited May 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited May 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 17 health deficiencies.
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PENALTY
A federal payment denial was recorded.
PENALTY
A federal fine of $325,563 was recorded.
INSPECTION
Health inspection found 12 health deficiencies.
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Penalties & enforcement
On record with Medicare: 4 fines · $359,818 in total fines · 2 payment denials.
Medicare/Medicaid payment denial
May 22, 2024
67 days
Federal fine
May 22, 2024
$325,563
Medicare/Medicaid payment denial
Oct 18, 2023
1 days
Federal fine
Oct 18, 2023
$16,289
Federal fine
Oct 18, 2023
$10,065
Federal fine
Oct 18, 2023
$7,901
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of REGIONAL HEALTH PROPERTIES · 5 homes · 1.2 stars avg
Occupancy
86.3 residents on an average day (81% of 106 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.