Nursing home report
Registered name: Vero Health & Rehab of Sylva
Sylva, NC · Medicare-certified · 106 beds
Sylva Valley Health and Rehab in Sylva, NC has a 1 out of 5 overall rating, with a 1-star health inspection rating and a lowest-overall-rating flag. Staffing is 2 stars, reported nurse staffing is 3.74 hours per resident per day versus the 4.1-hour federal benchmark, and there were $0 fines in the last 24 months.
Health inspections
Staffing
3.7406 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7406.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited July 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 690 — 42 CFR §483.25(e) — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 726 — 42 CFR §483.35 — S/S: J
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited May 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited May 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 600 — 42 CFR §483.12 — S/S: J
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 7 health deficiencies.
Health inspection found 17 health deficiencies.
A federal payment denial was recorded.
A federal fine of $325,563 was recorded.
Health inspection found 12 health deficiencies.
On record with Medicare: 4 fines · $359,818 in total fines · 2 payment denials.
Medicare/Medicaid payment denial
May 22, 2024
Federal fine
May 22, 2024
Medicare/Medicaid payment denial
Oct 18, 2023
Federal fine
Oct 18, 2023
Federal fine
Oct 18, 2023
Federal fine
Oct 18, 2023
Now operated by Sylva Operations LLC, previously Vero Health X LLC.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
