The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Westfield Center
Registered name: Vantage at Westfield LLC
WESTFIELD, MA · Medicare-certified · 98 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
Westfield Center in Westfield, MA has a 2-star overall rating, with weak quality measures (1 star) and staffing (2 stars); reported nurse staffing is 3.49 hours per resident per day, below the federal benchmark of 4.1, and the facility had $12,735 in fines plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.489 hrs/resident/day
Quality measures
Last inspection: April 14, 2026Penalties, last 24 months: $12,735recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.489.
Staffing detail
- Registered nurses
- 0.54
- Licensed practical nurses
- 0.81
- Nurse aides
- 2.14
- Weekend nursing
- 3.21
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.1%25.5%Worsening
Residents with a fall causing major injury
7.7%0%Improving
Residents with pressure ulcers (bedsores)
8%7.7%No change
Residents with a urinary tract infection
1.9%0%Improving
Residents who lost too much weight
4.3%2.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
29.5%20.8%Improving
Residents whose ability to walk got worse
40.6%59.3%Worsening
Long-stay residents on antianxiety or sleep medication
12.8%12.2%Improving
Short-stay residents newly given an antipsychotic
2.5%1.1%Improving
Residents with a long-term catheter
2.9%0%Improving
Residents with new or worsening incontinence
29.2%32.6%Worsening
Residents with depressive symptoms
4.1%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.2%—
Short-stay residents given the pneumonia vaccine
80.9%87.6%Improving
What the inspectors found
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: D
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $12,735 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,735 in total fines.
- $12,735
Federal fine
Mar 11, 2026
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of VANTAGE CARE · 10 homes · 2.4 stars avg
- Occupancy
- 66.4 residents on an average day (68% of 98 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.