GoodStanding

Nursing home report

Bear Mountain at West Springfield

Registered name: Vantage at West Springfield LLC

WEST SPRINGFIELD, MA · Medicare-certified · 168 beds

In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall

Bear Mountain at West Springfield has a 3 out of 5 overall rating. Its staffing and quality measures are low at 2 stars each, reported nurse staffing is 3.54 hours per resident per day versus the 4.1 federal benchmark, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.537 hrs/resident/day

Quality measures

Last inspection: December 11, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.537.

Staffing detail

Registered nurses
0.50
Licensed practical nurses
0.89
Nurse aides
2.15
Weekend nursing
3.30

Hours per resident per day.

Total staff turnover: 53%
Registered nurse turnover: 39%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

19.7%24.3%Worsening

Residents with a fall causing major injury

2.9%4%Worsening

Residents with pressure ulcers (bedsores)

4.1%1.9%Improving

Residents with a urinary tract infection

2%3.2%Worsening

Residents who lost too much weight

6.7%8.3%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

46.4%17.5%Improving

Residents whose ability to walk got worse

33.9%9.1%Improving

Long-stay residents on antianxiety or sleep medication

14.9%20.2%Worsening

Short-stay residents newly given an antipsychotic

0%3.2%Worsening

Residents with a long-term catheter

0%0.8%Worsening

Residents with new or worsening incontinence

4.8%5.6%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

99.1%

Long-stay residents given the pneumonia vaccine

97.1%75.8%Worsening

Short-stay residents given the seasonal flu vaccine

75.7%

Short-stay residents given the pneumonia vaccine

81.2%59.8%Worsening

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited October 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited May 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $13,748 in total fines.

  • Federal fine

    Oct 12, 2023

    $13,748

Operator & ownership

Recent ownership change · Dec 29, 2025

Now operated by Vantage at West Springfield LLC, previously Bear Mt West Springfield LLC.

Ownership
For profit - Limited Liability company
Chain
Part of VANTAGE CARE · 9 homes · 2.1 stars avg
Occupancy
115.2 residents on an average day (69% of 168 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.