The nursing home failed to provide services that met professional standards of quality. Cited November 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: J
Nursing home report
Vero Health & Rehab of Hampden
Registered name: VANTAGE AT HAMPDEN LLC
HAMPDEN, MA · Medicare-certified · 100 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Vero Health & Rehab of Hampden has a 3 out of 5 star overall rating, with a 4-star health inspection rating but a 1-star quality measures rating and 3-star staffing. Reported nurse staffing is 3.73 hours per resident per day, below the federal benchmark of 4.1, and the facility had $16,801 in fines in the last 24 months with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.7304 hrs/resident/day
Quality measures
Last inspection: February 7, 2025Penalties, last 24 months: $16,801recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7304.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 0.98
- Nurse aides
- 2.44
- Weekend nursing
- 3.47
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
24.2%19.3%Improving
Residents with a fall causing major injury
1.2%5.3%Worsening
Residents with pressure ulcers (bedsores)
5%5.8%Worsening
Residents with a urinary tract infection
2.5%1.4%Improving
Residents who lost too much weight
6.6%9.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%29%Worsening
Residents whose ability to walk got worse
23.5%26.6%Worsening
Long-stay residents on antianxiety or sleep medication
22.1%23.2%Worsening
Short-stay residents newly given an antipsychotic
9.1%2.4%Improving
Residents with a long-term catheter
1.9%0.9%Improving
Residents with new or worsening incontinence
31.6%26.6%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.6%—
Long-stay residents given the pneumonia vaccine
90.2%97.3%Improving
Short-stay residents given the seasonal flu vaccine
—62.2%—
Short-stay residents given the pneumonia vaccine
61.7%61%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited July 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $16,801 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $16,801 in total fines.
- $16,801
Federal fine
Nov 20, 2024
Operator & ownership
Recent ownership change · Feb 1, 2022
Now operated by Vantage Health & Rehab of Hampden, previously Vero Health & Rehab of Hampden.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of VANTAGE CARE · 9 homes · 2.1 stars avg
- Occupancy
- 87.7 residents on an average day (88% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 46 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.