The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited August 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Vancrest-Upper Valley
TROY, OH · Medicare-certified · 127 beds
In good standing
Non-profitChain member
4 of 5 overall
Vancrest-Upper Valley in Troy, OH has an overall rating of 4 out of 5 stars. Its staffing rating is low at 2 out of 5 stars, with reported nurse staffing of 3.92 hours per resident per day below the 4.1 federal benchmark, while its quality measures are rated 5 out of 5 stars and it has had no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9195 hrs/resident/day
Quality measures
Last inspection: July 25, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9195.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.08
- Nurse aides
- 2.35
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 30%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.3%4.8%Improving
Residents with a fall causing major injury
4.3%5.9%Worsening
Residents with pressure ulcers (bedsores)
1.6%1.3%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.2%3.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.4%0%Improving
Residents whose ability to walk got worse
0%4.2%Worsening
Long-stay residents on antianxiety or sleep medication
27.4%20.7%Improving
Short-stay residents newly given an antipsychotic
2.4%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
4.8%17.6%Worsening
Residents with depressive symptoms
10.5%71.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99%—
Long-stay residents given the pneumonia vaccine
98.9%100%Improving
Short-stay residents given the seasonal flu vaccine
—88.8%—
Short-stay residents given the pneumonia vaccine
96.4%97.8%Improving
What the inspectors found
The home failed to provide timely, quality lab services and tests needed by residents. Cited August 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 770 — 42 CFR §483.50 — S/S: E
The home failed to make sure residents fully understood their health status, care, and treatments. Cited July 2024 — isolated incident, potential for harm.
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F-Tag 552 — 42 CFR §483.10 — S/S: D
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited July 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: D
The home failed to properly assess a resident after a major change in condition. Cited July 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 637 — 42 CFR §483.20(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $4,233 in total fines.
- $4,233
Federal fine
Aug 14, 2023
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of VANCREST HEALTH CARE CENTERS · 13 homes · 4.2 stars avg
- Occupancy
- 112.1 residents on an average day (88% of 127 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.