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Nursing home report

Valley View Care Center

Grand Rapids, MI · Medicare-certified · 139 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall

Valley View Care Center in Grand Rapids has a 1-star overall rating, with 1-star health inspection results but stronger 4-star staffing and quality ratings. It reports 3.65 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has $14,020 in recent fines, and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.6535 hrs/resident/day

Quality measures

Last inspection: December 10, 2025Penalties, last 24 months: $14,020recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6535.

Staffing detail

Registered nurses
0.53
Licensed practical nurses
0.79
Nurse aides
2.33
Weekend nursing
3.26

Hours per resident per day.

Total staff turnover: 44%
Registered nurse turnover: 44%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20%15.9%Improving

Residents with a fall causing major injury

2.6%2.5%No change

Residents with pressure ulcers (bedsores)

5.7%4.4%Improving

Residents with a urinary tract infection

0%0.8%Worsening

Residents who lost too much weight

5%3.8%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

5.1%7.1%Worsening

Residents whose ability to walk got worse

12.9%1.9%Improving

Long-stay residents on antianxiety or sleep medication

25.2%21.7%Improving

Short-stay residents newly given an antipsychotic

0%1.3%Worsening

Residents with a long-term catheter

0.8%0%Improving

Residents with new or worsening incontinence

9.1%6.7%Improving

Residents with depressive symptoms

0%3.5%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

95.3%

Long-stay residents given the pneumonia vaccine

88.8%99.2%Improving

Short-stay residents given the seasonal flu vaccine

69.1%

Short-stay residents given the pneumonia vaccine

58.7%87.6%Improving

What the inspectors found

The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited December 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited December 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to ensure residents were free from significant medication errors. Cited March 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal payment denial was recorded.

  3. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $14,020 was recorded.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $57,896 in total fines · 2 payment denials.

  • Medicare/Medicaid payment denial

    Dec 10, 2025

    12 days
  • Federal fine

    Sep 24, 2025

    $14,020
  • Federal fine

    Mar 7, 2024

    $16,088
  • Medicare/Medicaid payment denial

    Oct 4, 2023

    16 days
  • Federal fine

    Oct 4, 2023

    $27,788

Operator & ownership

Recent ownership change · Sep 1, 2019

Now operated by Valley View Care Center LLC, previously Trinity Continuing Care Services.

Ownership
For profit - Corporation
Chain
Part of NEXCARE HEALTH SYSTEMS · 20 homes · 3.8 stars avg
Occupancy
132.8 residents on an average day (96% of 139 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.