TOWN & COUNTRY (Santa Ana, CA) has an overall 5-star rating, with 5 stars for staffing and quality measures but 3 stars for health inspections. It reports 5.66 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with $0 in fines in the last 24 months.
Last inspection: March 10, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.6577.
Staffing detail
Registered nurses
0.79
Licensed practical nurses
1.65
Nurse aides
3.22
Weekend nursing
4.74
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
2.5%0%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
1.6%7.3%Worsening
Residents with a urinary tract infection
0%2.2%Worsening
Residents who lost too much weight
0%2.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0%7.9%Worsening
Residents whose ability to walk got worse
19.1%8.5%Improving
Long-stay residents on antianxiety or sleep medication
12.5%11.4%Improving
Short-stay residents newly given an antipsychotic
0.6%0.6%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.3%7.6%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—99.6%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to regularly check beds, mattresses, and bed rails to make sure they were safely attached and safe to use. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 909 — 42 CFR §483.90 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to keep essential equipment working safely. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 22 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Chain
Part of THE CHRISTIAN AND MISSIONARY ALLIANCE · 2 homes · 4.5 stars avg
Occupancy
78.2 residents on an average day (81% of 96 beds)
Resident voice
Resident council
Medicare history
Certified for 44 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.