The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Nursing home report
TOUCHPOINTS AT CHESTNUT
EAST WINDSOR, CT · Medicare-certified · 57 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Touchpoints at Chestnut has an overall 3-star rating, with 4 stars for staffing and 3 stars for health inspections and quality measures. It had no fines in the last 24 months, but reported nurse staffing was 3.79 hours per resident day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.7908 hrs/resident/day
Quality measures
Last inspection: August 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7908.
Staffing detail
- Registered nurses
- 0.88
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.07
- Weekend nursing
- 3.24
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.1%13.6%Worsening
Residents with a fall causing major injury
0%4.8%Worsening
Residents with pressure ulcers (bedsores)
4.8%4%Improving
Residents with a urinary tract infection
2.7%0%Improving
Residents who lost too much weight
0%7.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.1%11.1%Improving
Residents whose ability to walk got worse
—9.2%—
Long-stay residents on antianxiety or sleep medication
21.2%31.7%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.3%30.2%Worsening
Residents with depressive symptoms
5.7%2.5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—69.7%—
Short-stay residents given the pneumonia vaccine
91.5%100%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ICARE HEALTH NETWORK · 12 homes · 2.9 stars avg
- Occupancy
- 50.7 residents on an average day (89% of 57 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.