The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Nursing home report
TOUCHPOINTS AT CHESTNUT
EAST WINDSOR, CT · Medicare-certified · 60 beds
In good standing
For-profitChain member
3 of 5 overall
Touchpoints at Chestnut in East Windsor, CT has an overall rating of 3 out of 5 stars, with 3-star scores for health inspections, staffing, and quality measures. It reported 3.73 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines in the last 24 months, and recent inspection citations included resident records, food handling, and nurse aide training.
Facility ratings
Health inspections
Staffing
3.7317 hrs/resident/day
Quality measures
Last inspection: August 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7317.
Staffing detail
- Registered nurses
- 0.82
- Licensed practical nurses
- 0.87
- Nurse aides
- 2.04
- Weekend nursing
- 3.17
Hours per resident per day.
Total staff turnover: 57%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.1%13.6%Worsening
Residents with a fall causing major injury
2.7%0%Improving
Residents with pressure ulcers (bedsores)
5.5%4.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.9%7.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19.4%15.2%Improving
Residents whose ability to walk got worse
—9.2%—
Long-stay residents on antianxiety or sleep medication
17.6%41%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
3.2%1.9%Improving
Residents with new or worsening incontinence
23.4%34.2%Worsening
Residents with depressive symptoms
3%6.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
97.3%100%Improving
Short-stay residents given the seasonal flu vaccine
—69.7%—
Short-stay residents given the pneumonia vaccine
63.9%98.7%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ICARE HEALTH NETWORK · 12 homes · 3.2 stars avg
- Occupancy
- 49.9 residents on an average day (83% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.