The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited January 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: J
Nursing home report
Crestwood Rehabilitation Center
Registered name: Thryve of Crestwood
CRESTWOOD, IL · Medicare-certified · 297 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
Crestwood Rehabilitation Center in Crestwood, IL has a 1-star overall rating, with 1-star staffing and 2-star health inspections, despite 4-star quality measures. It has reported nurse staffing below the federal benchmark (3.08 vs 4.1 hours per resident per day), $221,628 in fines over the last 24 months, and a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.0844 hrs/resident/day
Quality measures
Last inspection: May 7, 2026Penalties, last 24 months: $221,628recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0844.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.95
- Nurse aides
- 1.77
- Weekend nursing
- 2.68
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.1%3.3%Improving
Residents with a fall causing major injury
1.1%1.1%No change
Residents with pressure ulcers (bedsores)
7.7%5.1%Improving
Residents with a urinary tract infection
0%0.6%Worsening
Residents who lost too much weight
5.5%6.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
24.7%38.2%Worsening
Residents whose ability to walk got worse
18.3%23.1%Worsening
Long-stay residents on antianxiety or sleep medication
13.2%8.6%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
39.1%38%Improving
Residents with depressive symptoms
67.3%85.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—92.5%—
Long-stay residents given the pneumonia vaccine
95.4%97.7%Improving
Short-stay residents given the seasonal flu vaccine
—35.1%—
Short-stay residents given the pneumonia vaccine
33%52.7%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The nursing home failed to protect residents from abuse and neglect by others. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $35,360 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $12,929 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $173,339 was recorded.
- PENALTY
A federal fine of $13,910 was recorded.
Penalties & enforcement
On record with Medicare: 5 fines · $298,926 in total fines · 2 payment denials.
- $35,360
Federal fine
Feb 2, 2026
- $12,929
Federal fine
May 12, 2025
- 3 days
Medicare/Medicaid payment denial
Jan 31, 2025
- $173,339
Federal fine
Jan 31, 2025
- $13,910
Federal fine
May 16, 2024
- 23 days
Medicare/Medicaid payment denial
Feb 18, 2024
- $63,388
Federal fine
Feb 18, 2024
Operator & ownership
Recent ownership change · Mar 28, 2022
Now operated by Crestwood Rehabilitation Center, previously Symphony of Crestwood.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of ALIYA HEALTHCARE · 14 homes · 2.2 stars avg
- Occupancy
- 181 residents on an average day (61% of 297 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.