The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2025 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER
SUFFERN, NY · Medicare-certified · 203 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER (Suffern, NY) has a 3-star overall rating, with weaker health inspection and staffing ratings at 2 stars each but a 5-star quality measures rating. Reported nurse staffing is 3.24 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2442 hrs/resident/day
Quality measures
Last inspection: March 13, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2442.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 0.91
- Nurse aides
- 1.94
- Weekend nursing
- 2.93
Hours per resident per day.
Total staff turnover: 28%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.9%7.1%Worsening
Residents with a fall causing major injury
4.9%1.9%Improving
Residents with pressure ulcers (bedsores)
8.2%2.1%Improving
Residents with a urinary tract infection
0.7%0.7%No change
Residents who lost too much weight
7.4%8.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.3%16.9%Worsening
Residents whose ability to walk got worse
7.9%5.7%Improving
Long-stay residents on antianxiety or sleep medication
22.4%19.5%Improving
Short-stay residents newly given an antipsychotic
0.8%2.3%Worsening
Residents with a long-term catheter
0%1.1%Worsening
Residents with new or worsening incontinence
21.6%26.5%Worsening
Residents with depressive symptoms
6.7%4.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—83.5%—
Long-stay residents given the pneumonia vaccine
79.9%98.1%Improving
Short-stay residents given the seasonal flu vaccine
—50.6%—
Short-stay residents given the pneumonia vaccine
68.4%87.8%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to honor a resident’s right to manage their own money and financial affairs. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 567 — 42 CFR §483.10 — S/S: D
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: D
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CARERITE CENTERS · 34 homes · 3.5 stars avg
- Occupancy
- 186 residents on an average day (92% of 203 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.