GoodStanding

Nursing home report

The Willows at Howell

Howell, MI · Medicare-certified · 56 beds

In good standing
For-profitChain member
5 of 5 overall

The Willows at Howell has a 5 out of 5-star overall rating, with 4-star health inspection and staffing ratings and 5-star quality measures. It reported 3.91 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines over the last 24 months, and recent inspection citations included food safety, assessment updates, and infection prevention and control.

Facility ratings

Health inspections

Staffing

3.9103 hrs/resident/day

Quality measures

Last inspection: January 22, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9103.

Staffing detail

Registered nurses
1.36
Licensed practical nurses
0.64
Nurse aides
1.90
Weekend nursing
3.82

Hours per resident per day.

Total staff turnover: 28%
Registered nurse turnover: 18%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

3.6%

Residents with a fall causing major injury

3.4%0%Improving

Residents with pressure ulcers (bedsores)

0%0%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

1.5%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

10.6%

Residents whose ability to walk got worse

7.4%

Long-stay residents on antianxiety or sleep medication

31.9%

Short-stay residents newly given an antipsychotic

0%1.4%Worsening

Residents with a long-term catheter

0%3.1%Worsening

Residents with new or worsening incontinence

20.4%20.3%No change

Residents with depressive symptoms

0%4.2%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

98.9%

Short-stay residents given the pneumonia vaccine

97.8%100%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to update each resident’s assessment at least every three months. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 638 — 42 CFR §483.20 — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited February 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: E

The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited February 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 756 — 42 CFR §483.45(c) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
54.4 residents on an average day (97% of 56 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 10 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.