The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
The Willows at Hamburg
Lexington, KY · Medicare-certified · 64 beds
Needs attention
For-profitChain member
3 of 5 overall
The Willows at Hamburg in Lexington, KY has a 3-star overall rating, with a weak 2-star health inspection score but strong staffing at 5 stars and nurse staffing above the federal benchmark (5.18 vs 4.1 hours per resident/day). It also had $61,627 in fines over the last 24 months and a recent federal penalty.
Facility ratings
Health inspections
Staffing
5.1785 hrs/resident/day
Quality measures
Last inspection: August 8, 2025Penalties, last 24 months: $61,627recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.1785.
Staffing detail
- Registered nurses
- 0.94
- Licensed practical nurses
- 1.16
- Nurse aides
- 3.07
- Weekend nursing
- 5.13
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
21.7%6.7%Improving
Residents with a fall causing major injury
0%10.3%Worsening
Residents with pressure ulcers (bedsores)
0%1.7%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.9%9.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
22.6%16.7%Improving
Residents whose ability to walk got worse
—18.1%—
Long-stay residents on antianxiety or sleep medication
35.3%29.4%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
30.5%17.5%Improving
Residents with depressive symptoms
24.2%8.6%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%97.4%Worsening
Short-stay residents given the seasonal flu vaccine
—89.3%—
Short-stay residents given the pneumonia vaccine
91%94.1%Improving
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited July 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $61,627 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $61,627 in total fines.
- $61,627
Federal fine
Jul 3, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 56.7 residents on an average day (89% of 64 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 13 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.