GoodStanding

Nursing home report

The Willows At East Lansing

East Lansing, MI · Medicare-certified · 65 beds

In good standing
For-profitChain member
4 of 5 overall

The Willows At East Lansing has an overall rating of 4 out of 5 stars, with strong quality measures at 5 stars and staffing at 4 stars, but health inspections are lower at 3 stars. Reported nurse staffing is 3.82 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.8192 hrs/resident/day

Quality measures

Last inspection: March 20, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8192.

Staffing detail

Registered nurses
1.50
Licensed practical nurses
0.39
Nurse aides
1.94
Weekend nursing
3.20

Hours per resident per day.

Total staff turnover: 29%
Registered nurse turnover: 6%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

11.1%11.1%No change

Residents with a fall causing major injury

0%0%No change

Residents with pressure ulcers (bedsores)

1.7%2.1%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

3.3%0%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

6.7%3.7%Improving

Residents whose ability to walk got worse

2.5%

Long-stay residents on antianxiety or sleep medication

16.7%7.1%Improving

Short-stay residents newly given an antipsychotic

0.8%1.5%Worsening

Residents with a long-term catheter

2%0%Improving

Residents with new or worsening incontinence

21.2%12.2%Improving

Residents with depressive symptoms

3.3%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

97.2%97.1%No change

Short-stay residents given the seasonal flu vaccine

95.8%

Short-stay residents given the pneumonia vaccine

97.9%94%Worsening

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited January 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 585 — 42 CFR §483.10 — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: D

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited March 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: D

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited January 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
Occupancy
61.8 residents on an average day (95% of 65 beds)
Medicare history
Certified for 12 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.