The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
The Willows at Citation
Lexington, KY · Medicare-certified · 54 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
The Willows at Citation in Lexington has a 4-star overall rating, with strong quality measures and staffing, a 3-star health inspection rating, and no fines in the last 24 months. Reported nurse staffing is 4.04 hours per resident per day, just below the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
4.0448 hrs/resident/day
Quality measures
Last inspection: June 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0448.
Staffing detail
- Registered nurses
- 1.22
- Licensed practical nurses
- 0.96
- Nurse aides
- 1.87
- Weekend nursing
- 3.88
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—14.3%—
Residents with a fall causing major injury
3.3%3.7%No change
Residents with pressure ulcers (bedsores)
1.9%0%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%4.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.3%5%Improving
Long-stay residents on antianxiety or sleep medication
28%14.3%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
24.1%13.4%Improving
Residents with depressive symptoms
3.6%4.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%96.3%Worsening
Short-stay residents given the seasonal flu vaccine
—95.4%—
Short-stay residents given the pneumonia vaccine
98.7%92.4%Worsening
What the inspectors found
The home failed to properly label and securely store medications and biologicals. Cited November 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to provide activities that met all residents’ needs. Cited November 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 679 — 42 CFR §483.24 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 51.4 residents on an average day (95% of 54 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.