The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
The Willows at Citation
Lexington, KY · Medicare-certified · 54 beds
In good standing
For-profitChain member
4 of 5 overall
The Willows at Citation in Lexington, KY has a 4-star overall rating, with strong quality measures (5 stars) and staffing (4 stars); reported nurse staffing is 4.18 hours per resident per day, slightly above the 4.1 federal benchmark. Its health inspection rating is 3 stars, there were no fines in the last 24 months, and recent inspection issues included food handling, medication storage, and required resident documentation.
Facility ratings
Health inspections
Staffing
4.1827 hrs/resident/day
Quality measures
Last inspection: June 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1827.
Staffing detail
- Registered nurses
- 1.25
- Licensed practical nurses
- 0.89
- Nurse aides
- 2.04
- Weekend nursing
- 3.96
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10%14.3%Worsening
Residents with a fall causing major injury
3.6%6.7%Worsening
Residents with pressure ulcers (bedsores)
2.8%1.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%4.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0%5%Worsening
Long-stay residents on antianxiety or sleep medication
26.1%31.8%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%3%Worsening
Residents with new or worsening incontinence
15.2%7.6%Improving
Residents with depressive symptoms
8%3.6%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.4%—
Short-stay residents given the pneumonia vaccine
98.8%90.1%Worsening
What the inspectors found
The home failed to properly label and securely store medications and biologicals. Cited November 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to provide activities that met all residents’ needs. Cited November 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 679 — 42 CFR §483.24 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 49 residents on an average day (91% of 54 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.