GoodStanding

Nursing home report

The Terraces of Phoenix

PHOENIX, AZ · Medicare-certified · 64 beds

In good standing
Non-profitChain member
5 of 5 overall

The Terraces of Phoenix has an overall 5-star rating, with 5 stars for staffing and quality measures and 4 stars for health inspections. Reported nurse staffing is 4.66 hours per resident per day, above the federal benchmark of 4.1, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

4.6604 hrs/resident/day

Quality measures

Last inspection: June 13, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6604.

Staffing detail

Registered nurses
1.19
Licensed practical nurses
1.14
Nurse aides
2.32
Weekend nursing
4.08

Hours per resident per day.

Total staff turnover: 18%
Registered nurse turnover: 19%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

4.2%

Residents with a fall causing major injury

0%

Residents with pressure ulcers (bedsores)

5.4%

Residents with a urinary tract infection

0%

Residents who lost too much weight

3.6%

Residents who were physically restrained

0%

Residents needing more help with daily activities

18.5%

Long-stay residents on antianxiety or sleep medication

7.1%

Short-stay residents newly given an antipsychotic

1.1%0%Improving

Residents with a long-term catheter

0%

Residents with new or worsening incontinence

23.1%

Residents with depressive symptoms

0%

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

91.3%

Long-stay residents given the pneumonia vaccine

95%

Short-stay residents given the seasonal flu vaccine

92.4%

Short-stay residents given the pneumonia vaccine

99.1%94.6%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 882 — 42 CFR §483.80 — S/S: E

The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 947 — 42 CFR §483.95 — S/S: E

The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited June 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited June 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of HUMANGOOD · 17 homes · 4.5 stars avg
Occupancy
52.5 residents on an average day (82% of 64 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.