The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
THE TERRACES AT LOS ALTOS HEALTH FACILITY
LOS ALTOS, CA · Medicare-certified · 30 beds
In good standing
Non-profitChain member
5 of 5 overall
THE TERRACES AT LOS ALTOS HEALTH FACILITY has an overall 5-star rating, with 5-star staffing and quality measures, 3-star health inspections, and reported nurse staffing of 5.15 hours per resident per day versus the 4.1-hour federal benchmark. It had $0 fines in the last 24 months.
Facility ratings
Health inspections
Staffing
5.1467 hrs/resident/day
Quality measures
Last inspection: August 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.1467.
Staffing detail
- Registered nurses
- 1.72
- Licensed practical nurses
- 0.64
- Nurse aides
- 2.79
- Weekend nursing
- 4.41
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 42%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
0%Steady
Residents with a fall causing major injury
0%Steady
Residents with pressure ulcers (bedsores)
3.4%Steady
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.3%Steady
Residents who were physically restrained
0%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
30.4%Steady
Short-stay residents newly given an antipsychotic
1.6%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
24.3%Steady
Long-stay residents given the pneumonia vaccine
91.3%Steady
Short-stay residents given the seasonal flu vaccine
99.4%Steady
Short-stay residents given the pneumonia vaccine
92.9%Worsening
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: F
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 640 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of HUMANGOOD · 17 homes · 4.5 stars avg
- Occupancy
- 27.9 residents on an average day (93% of 30 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.