The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
The Terraces at Los Altos
Registered name: THE TERRACES AT LOS ALTOS HEALTH FACILITY
LOS ALTOS, CA · Medicare-certified · 30 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
4 of 5 overall
The Terraces at Los Altos has an overall rating of 4 out of 5 stars, with strong staffing at 5 out of 5 and reported nurse staffing above the federal benchmark (5.45 vs 4.1 hours per resident per day). Its health inspection rating is 3 out of 5 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
5.4545 hrs/resident/day
Quality measures
Last inspection: August 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.4545.
Staffing detail
- Registered nurses
- 1.55
- Licensed practical nurses
- 1.00
- Nurse aides
- 2.90
- Weekend nursing
- 4.71
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Residents with a fall causing major injury
—0%—
Residents with pressure ulcers (bedsores)
—3.9%—
Residents with a urinary tract infection
—0%—
Residents who lost too much weight
—5%—
Residents who were physically restrained
—0%—
Long-stay residents on antianxiety or sleep medication
—30%—
Short-stay residents newly given an antipsychotic
0.7%3.2%Worsening
Residents with a long-term catheter
—0%—
Residents with new or worsening incontinence
—16.5%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—95%—
Short-stay residents given the seasonal flu vaccine
—99.4%—
Short-stay residents given the pneumonia vaccine
90.1%90.7%Improving
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: F
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 640 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of HUMANGOOD · 17 homes · 4.5 stars avg
- Occupancy
- 28.5 residents on an average day (95% of 30 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.