The nursing home failed to protect residents from abuse and neglect by others. Cited September 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
THE TERRACE
WAUKEGAN, IL · Medicare-certified · 115 beds
In good standing
For-profit
3 of 5 overall
The Terrace (Waukegan, IL) has a 3-star overall rating, with 3 stars for health inspections but lower 2-star ratings for staffing and quality measures; reported nurse staffing is 2.99 hours per resident per day, below the 4.1-hour federal benchmark. It had $0 in fines over the last 24 months, but recent inspection citations included abuse/neglect protection, food safety, and pharmacist drug review requirements.
Facility ratings
Health inspections
Staffing
2.9922 hrs/resident/day
Quality measures
Last inspection: December 31, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9922.
Staffing detail
- Registered nurses
- 0.87
- Licensed practical nurses
- 0.40
- Nurse aides
- 1.72
- Weekend nursing
- 2.55
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 18%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.1%Improving
Residents with a fall causing major injury
5.8%Steady
Residents with pressure ulcers (bedsores)
3.4%Improving
Residents with a urinary tract infection
5.8%Worsening
Residents who lost too much weight
9.8%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
20.6%Improving
Residents whose ability to walk got worse
28.2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
14.9%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.9%Worsening
Residents with new or worsening incontinence
18.5%Worsening
Residents with depressive symptoms
91.8%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
96.2%Worsening
Short-stay residents given the seasonal flu vaccine
70.8%Steady
Short-stay residents given the pneumonia vaccine
76.1%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited April 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited April 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited April 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 809 — 42 CFR §483.60 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $108,886 in total fines.
- $108,886
Federal fine
Sep 26, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 78 residents on an average day (68% of 115 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 13 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.