The nursing home failed to fully assess a resident promptly on admission and then keep that assessment updated regularly. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 636 — 42 CFR §483.20 — S/S: E
Nursing home report
THE SUITES AT JORDAN RIVER
COLLIERVILLE, TN · Medicare-certified · 60 beds
In good standing
Non-profit
2 of 5 overall
The Suites at Jordan River in Collierville, TN has a 2-star overall rating, with 2-star health inspection and quality ratings and 3-star staffing. It reports 5.29 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, with $0 fines in the last 24 months, but recent inspection citations included resident assessments, food safety, and infection control.
Facility ratings
Health inspections
Staffing
5.2948 hrs/resident/day
Quality measures
Last inspection: March 27, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.2948.
Staffing detail
- Registered nurses
- 0.48
- Licensed practical nurses
- 1.74
- Nurse aides
- 3.07
- Weekend nursing
- 4.98
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 46%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.9%Steady
Residents with a fall causing major injury
1.5%Worsening
Residents with pressure ulcers (bedsores)
7.3%Improving
Residents with a urinary tract infection
6.2%Steady
Residents who lost too much weight
4.3%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
24.2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
20.5%Improving
Short-stay residents newly given an antipsychotic
3.8%Worsening
Residents with a long-term catheter
0.7%Improving
Residents with new or worsening incontinence
13%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
45.5%Steady
Long-stay residents given the pneumonia vaccine
40%Worsening
Short-stay residents given the seasonal flu vaccine
29.8%Steady
Short-stay residents given the pneumonia vaccine
21.5%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to update each resident’s assessment at least every three months. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 638 — 42 CFR §483.20 — S/S: E
The nursing home failed to ensure a qualified health professional conducted resident assessments. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 642 — 42 CFR §483.20 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 7 fines · $27,169 in total fines.
- $4,235
Federal fine
Aug 14, 2023
- $3,882
Federal fine
Aug 7, 2023
- $9,527
Federal fine
Jul 17, 2023
- $2,470
Federal fine
Jun 26, 2023
- $2,117
Federal fine
Jun 20, 2023
- $1,764
Federal fine
Jun 12, 2023
- $3,174
Federal fine
May 23, 2023
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 56.3 residents on an average day (94% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 3 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.