The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
THE SPRINGS OF HILLCREST
PRESCOTT, AR · Medicare-certified · 90 beds
In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall
THE SPRINGS OF HILLCREST (PRESCOTT, AR) has an overall rating of 5 out of 5 stars, with strong quality measures and a 4-star health inspection rating. Staffing is lower at 3 stars, with 3.67 nurse hours per resident per day compared with the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6679 hrs/resident/day
Quality measures
Last inspection: August 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6679.
Staffing detail
- Registered nurses
- 0.38
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.35
- Weekend nursing
- 3.24
Hours per resident per day.
Total staff turnover: 42%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
4.4%2.1%Improving
Residents with a fall causing major injury
3%4.2%Worsening
Residents with pressure ulcers (bedsores)
8.7%5.8%Improving
Residents with a urinary tract infection
1.5%1.4%No change
Residents who lost too much weight
3.4%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.8%3.6%No change
Residents whose ability to walk got worse
8.4%5.7%Improving
Long-stay residents on antianxiety or sleep medication
20.3%26.2%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.7%22.7%Worsening
Residents with depressive symptoms
1.8%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.4%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.2%—
Short-stay residents given the pneumonia vaccine
97.4%90.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited May 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Aug 16, 2021
Now operated by Hillcrest Healthcare, LLC, previously Hillcrest Care & Rehab LLC.
- Ownership
- For profit - Corporation
- Chain
- Part of THE SPRINGS ARKANSAS · 26 homes · 3.5 stars avg
- Occupancy
- 67.8 residents on an average day (75% of 90 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.