The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
THE SPRINGS OF HILLCREST
PRESCOTT, AR · Medicare-certified · 90 beds
In good standing
For-profitChain member
5 of 5 overall
THE SPRINGS OF HILLCREST (PRESCOTT, AR) has an overall rating of 5 out of 5 stars, with strong quality measures and no fines in the last 24 months. Its staffing rating is 3 out of 5 stars, and reported nurse staffing is 3.56 hours per resident per day versus the 4.1-hour federal benchmark; recent inspection citations included accident hazards, food handling, and medication storage.
Facility ratings
Health inspections
Staffing
3.5643 hrs/resident/day
Quality measures
Last inspection: August 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5643.
Staffing detail
- Registered nurses
- 0.32
- Licensed practical nurses
- 0.89
- Nurse aides
- 2.36
- Weekend nursing
- 3.17
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 20%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.7%Improving
Residents with a fall causing major injury
3.9%Improving
Residents with pressure ulcers (bedsores)
8.3%Improving
Residents with a urinary tract infection
0.4%Steady
Residents who lost too much weight
2.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.2%Improving
Residents whose ability to walk got worse
11.4%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.4%Improving
Residents with new or worsening incontinence
16%Improving
Residents with depressive symptoms
0.8%Steady
Long-stay residents given the seasonal flu vaccine
97.4%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
87.2%Steady
Short-stay residents given the pneumonia vaccine
94.8%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $9,537 in total fines · 1 payment denial.
- 7 days
Medicare/Medicaid payment denial
Jul 7, 2023
- $9,537
Federal fine
Jul 7, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE SPRINGS ARKANSAS · 26 homes · 3.6 stars avg
- Occupancy
- 76 residents on an average day (84% of 90 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.