The home failed to provide safe, appropriate pain management for a resident who needed it. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Nursing home report
THE REHABILITATION CENTER OF NORTH HILLS
NORTH HILLS, CA · Medicare-certified · 138 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall
THE REHABILITATION CENTER OF NORTH HILLS has a 1 out of 5 star overall rating, with a 1-star health inspection rating but stronger staffing and quality ratings at 4 stars each. It has no fines in the last 24 months, and reported nurse staffing is above the federal benchmark (4.58 vs 4.1 hours per resident per day).
Facility ratings
Health inspections
Staffing
4.5792 hrs/resident/day
Quality measures
Last inspection: July 30, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5792.
Staffing detail
- Registered nurses
- 0.91
- Licensed practical nurses
- 1.14
- Nurse aides
- 2.52
- Weekend nursing
- 4.36
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 26%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.7%6.2%Improving
Residents with a fall causing major injury
1.8%2.8%Worsening
Residents with pressure ulcers (bedsores)
6.7%8.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.7%2.9%Improving
Residents who were physically restrained
0.9%2.8%Worsening
Residents needing more help with daily activities
7%8.8%Worsening
Residents whose ability to walk got worse
—9.1%—
Long-stay residents on antianxiety or sleep medication
14.5%14.4%No change
Short-stay residents newly given an antipsychotic
0%3.1%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
3.9%7.8%Worsening
Residents with depressive symptoms
1.1%3.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.5%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97.9%—
Short-stay residents given the pneumonia vaccine
99.4%100%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
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- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $102,986 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $102,986 in total fines · 1 payment denial.
- 404 days
Medicare/Medicaid payment denial
Jul 11, 2024
- $102,986
Federal fine
Jul 11, 2024
Operator & ownership
Recent ownership change · Oct 11, 2023
Now operated by The Rehabilitation Center of North Hills, previously Country Villa Sheraton Nursing and Rehabilitation Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PURSUE HEALTH · 7 homes · 2 stars avg
- Occupancy
- 126.9 residents on an average day (92% of 138 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.