The nursing home failed to provide services that met professional standards of quality. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
Nursing home report
THE REHABILITATION CENTER AT THE PALAZZO
PHOENIX, AZ · Medicare-certified · 60 beds
In good standing
For-profitChain member
3 of 5 overall
The Rehabilitation Center at the Palazzo in Phoenix has a 3-star overall rating, with a 2-star health inspection rating, 3-star staffing rating, and 5-star quality measures rating. It reported 3.94 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.9407 hrs/resident/day
Quality measures
Last inspection: March 25, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9407.
Staffing detail
- Registered nurses
- 0.52
- Licensed practical nurses
- 1.20
- Nurse aides
- 2.22
- Weekend nursing
- 3.47
Hours per resident per day.
Total staff turnover: 55%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5%Improving
Residents with a fall causing major injury
3.1%Improving
Residents with pressure ulcers (bedsores)
1.5%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
1.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.5%Improving
Residents whose ability to walk got worse
0%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
8.7%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
17.6%Worsening
Residents with depressive symptoms
0.7%Improving
Long-stay residents given the seasonal flu vaccine
88.1%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
78.6%Steady
Short-stay residents given the pneumonia vaccine
93.7%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to ensure residents were free from significant medication errors. Cited September 2023 — limited pattern, potential for harm.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of ASPEN SKILLED HEALTHCARE · 35 homes · 3.5 stars avg
- Occupancy
- 54.2 residents on an average day (90% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.