The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
THE PLAZA AT RICHARDSON
RICHARDSON, TX · Medicare-certified · 124 beds
In good standing
For-profit
2 of 5 overall
The Plaza at Richardson has an overall 2 out of 5 stars, with a 1-star staffing rating and reported nurse staffing below the federal benchmark (3.10 vs. 4.1 hours per resident per day). It has no fines in the last 24 months, but recent inspection citations included food safety, pest control, and menu/nutrition issues.
Facility ratings
Health inspections
Staffing
3.103 hrs/resident/day
Quality measures
Last inspection: January 7, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.103.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 0.73
- Nurse aides
- 1.87
- Weekend nursing
- 2.89
Hours per resident per day.
Total staff turnover: 98%
Registered nurse turnover: 100%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
9.3%Steady
Residents with a fall causing major injury
4.4%Worsening
Residents with pressure ulcers (bedsores)
4.6%Improving
Residents with a urinary tract infection
2.4%Worsening
Residents who lost too much weight
3.8%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.5%Improving
Residents whose ability to walk got worse
8.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
5.5%Improving
Short-stay residents newly given an antipsychotic
5.2%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
13.8%Improving
Residents with depressive symptoms
1.1%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
93.3%Steady
Short-stay residents given the pneumonia vaccine
98.9%Improving
What the inspectors found
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 84.8 residents on an average day (68% of 124 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 20 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.