Nursing home report
LUBBOCK, TX · Medicare-certified · 132 beds
The Plaza at Lubbock has a 3-star overall rating, with weaker health inspection and staffing ratings at 2 stars each but a 5-star quality measures rating. It reports 3.09 nurse staffing hours per resident day versus the 4.1 federal benchmark, and it had $38,594 in fines in the last 24 months with a recent federal penalty.
Health inspections
Staffing
3.0861 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0861.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited January 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited September 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 600 — 42 CFR §483.12 — S/S: J
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 550 — 42 CFR §483.10(a) — S/S: J
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited April 2024 — widespread issue, potential for harm.
F-Tag 842 — 42 CFR §483.70 — S/S: F
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited April 2024 — widespread issue, potential for harm.
F-Tag 755 — 42 CFR §483.45 — S/S: F
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 6 health deficiencies.
A federal payment denial was recorded.
A federal fine of $16,149 was recorded.
Health inspection found 1 health deficiency.
Health inspection found 2 health deficiencies.
A federal fine of $8,824 was recorded.
A federal fine of $13,621 was recorded.
On record with Medicare: 3 fines · $38,594 in total fines · 1 payment denial.
Medicare/Medicaid payment denial
Jan 24, 2025
Federal fine
Jan 24, 2025
Federal fine
Oct 11, 2024
Federal fine
Sep 5, 2024
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
