The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
Nursing home report
The Pines - Olean Campus
Registered name: THE PINES HEALTHCARE & REHAB CENTERS OLEAN CAMPUS
OLEAN, NY · Medicare-certified · 120 beds
In good standing
Government-run
Data as of July 1, 2026
4 of 5 overall
4 out of 5 stars overall. The Pines - Olean Campus has a 4-star health inspection rating, 3-star staffing, and 2-star quality measures; reported nurse staffing is 3.50 hours per resident per day versus the 4.1-hour federal benchmark, with $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5004 hrs/resident/day
Quality measures
Last inspection: March 7, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5004.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.19
- Weekend nursing
- 3.15
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.7%21.6%Improving
Residents with a fall causing major injury
1.1%2%Worsening
Residents with pressure ulcers (bedsores)
16.3%9.7%Improving
Residents with a urinary tract infection
4.4%7.4%Worsening
Residents who lost too much weight
3.3%11.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.5%25.3%Worsening
Residents whose ability to walk got worse
25.2%38.6%Worsening
Long-stay residents on antianxiety or sleep medication
22.8%22.4%No change
Short-stay residents newly given an antipsychotic
4.3%4.3%No change
Residents with a long-term catheter
0%0.6%Worsening
Residents with new or worsening incontinence
22%19.7%Improving
Residents with depressive symptoms
8.9%4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.1%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.5%—
Short-stay residents given the pneumonia vaccine
71.2%95.5%Improving
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Government - County
- Occupancy
- 100.1 residents on an average day (83% of 120 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.