The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
THE PINES AT UTICA CENTER FOR NURSING AND REHAB
UTICA, NY · Medicare-certified · 117 beds
Needs attention
For-profitChain member
1 of 5 overall
The Pines at Utica Center for Nursing and Rehab has a 1-star overall rating, with 1-star staffing and 2-star health inspection and quality ratings. Reported staffing is below the federal benchmark (3.48 vs. 4.1 hours per resident per day), and the facility had $55,708 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.481 hrs/resident/day
Quality measures
Last inspection: November 5, 2025Penalties, last 24 months: $55,708recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.481.
Staffing detail
- Registered nurses
- 0.34
- Licensed practical nurses
- 1.13
- Nurse aides
- 2.01
- Weekend nursing
- 2.95
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 54%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.7%Improving
Residents with a fall causing major injury
2.3%Improving
Residents with pressure ulcers (bedsores)
4.7%Worsening
Residents with a urinary tract infection
0.8%Worsening
Residents who lost too much weight
12.2%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15.5%Improving
Residents whose ability to walk got worse
23.2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
11.8%Steady
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.7%Steady
Residents with new or worsening incontinence
32.6%Improving
Residents with depressive symptoms
86.7%Worsening
Long-stay residents given the seasonal flu vaccine
72.1%Steady
Long-stay residents given the pneumonia vaccine
46.4%Worsening
Short-stay residents given the seasonal flu vaccine
62.2%Steady
Short-stay residents given the pneumonia vaccine
41.8%Improving
What the inspectors found
The nursing home failed to ensure the resident’s doctor reviewed their care and properly wrote, signed, and dated required notes and orders during visits. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 711 — 42 CFR §483.30 — S/S: G
The nursing home failed to ensure residents were free from significant medication errors. Cited February 2025 — isolated incident, actual harm.
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F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited September 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $46,920 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,788 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $55,708 in total fines.
- $46,920
Federal fine
Nov 5, 2025
- $8,788
Federal fine
Feb 20, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.2 stars avg
- Occupancy
- 113.7 residents on an average day (97% of 117 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.