The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
THE PINES AT UTICA CENTER FOR NURSING AND REHAB
UTICA, NY · Medicare-certified · 117 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Overall rating: 1 out of 5 stars. The Pines at Utica Center for Nursing and Rehab has very low staffing (1 star) and reports 3.56 nurse hours per resident per day, below the federal benchmark of 4.1; it also has a recent federal penalty, $55,708 in fines over the last 24 months, and recent inspection citations related to treatment and care, physician review of care, and medication errors.
Facility ratings
Health inspections
Staffing
3.5599 hrs/resident/day
Quality measures
Last inspection: November 5, 2025Penalties, last 24 months: $55,708recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5599.
Staffing detail
- Registered nurses
- 0.29
- Licensed practical nurses
- 1.21
- Nurse aides
- 2.06
- Weekend nursing
- 3.05
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 64%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.5%11.2%Improving
Residents with a fall causing major injury
2.1%2%No change
Residents with pressure ulcers (bedsores)
4.4%3.1%Improving
Residents with a urinary tract infection
0%4%Worsening
Residents who lost too much weight
13.2%12.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.1%15.9%Worsening
Residents whose ability to walk got worse
23.5%5.8%Improving
Long-stay residents on antianxiety or sleep medication
10.6%11.2%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.9%0%Improving
Residents with new or worsening incontinence
34.2%18%Improving
Residents with depressive symptoms
88.4%89.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—72.1%—
Long-stay residents given the pneumonia vaccine
43.2%57.4%Improving
Short-stay residents given the seasonal flu vaccine
—62.2%—
Short-stay residents given the pneumonia vaccine
40.6%47.1%Improving
What the inspectors found
The nursing home failed to ensure the resident’s doctor reviewed their care and properly wrote, signed, and dated required notes and orders during visits. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 711 — 42 CFR §483.30 — S/S: G
The nursing home failed to ensure residents were free from significant medication errors. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited September 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $46,920 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,788 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $55,708 in total fines.
- $46,920
Federal fine
Nov 5, 2025
- $8,788
Federal fine
Feb 20, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.1 stars avg
- Occupancy
- 113.9 residents on an average day (97% of 117 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.