The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
The Oaks Rehabilitation and Healthcare Center
ZANESVILLE, OH · Medicare-certified · 75 beds
Needs attention
For-profitChain member
2 of 5 overall
The Oaks Rehabilitation and Healthcare Center in Zanesville, OH has a 2-star overall rating, with very low health inspection and staffing ratings (1 star each) despite a 5-star quality measures rating. It also reports 3.70 nurse staffing hours per resident per day versus the 4.1 federal benchmark, $54,030 in fines over the last 24 months, and a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.6992 hrs/resident/day
Quality measures
Last inspection: December 1, 2025Penalties, last 24 months: $54,030recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6992.
Staffing detail
- Registered nurses
- 0.25
- Licensed practical nurses
- 1.01
- Nurse aides
- 2.44
- Weekend nursing
- 3.24
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
6.6%Improving
Residents with a fall causing major injury
8.1%Steady
Residents with pressure ulcers (bedsores)
3.1%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
7.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
2.8%Improving
Residents whose ability to walk got worse
2%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
26.8%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
26.7%Improving
Residents with depressive symptoms
9.7%Worsening
Long-stay residents given the seasonal flu vaccine
94.7%Steady
Long-stay residents given the pneumonia vaccine
97.8%Improving
Short-stay residents given the seasonal flu vaccine
88.1%Steady
Short-stay residents given the pneumonia vaccine
89%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited June 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $37,229 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $16,801 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $80,492 in total fines.
- $37,229
Federal fine
Jul 29, 2025
- $16,801
Federal fine
Jun 25, 2024
- $26,462
Federal fine
Jul 17, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 70.7 residents on an average day (94% of 75 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.