The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
The Manor of Novi
Novi, MI · Medicare-certified · 130 beds
In good standing
For-profitChain member
2 of 5 overall
The Manor of Novi has a 2 out of 5 overall rating, with 2-star health inspection and staffing ratings and 3-star quality measures. Reported nurse staffing is 3.52 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5228 hrs/resident/day
Quality measures
Last inspection: February 2, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5228.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 1.02
- Nurse aides
- 2.00
- Weekend nursing
- 3.07
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
20.5%Worsening
Residents with a fall causing major injury
2.1%Worsening
Residents with pressure ulcers (bedsores)
4.7%Steady
Residents with a urinary tract infection
1%Improving
Residents who lost too much weight
16.2%Improving
Residents who were physically restrained
2.3%Improving
Residents needing more help with daily activities
12.5%Improving
Residents whose ability to walk got worse
11.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
18.3%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
24.2%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
57.7%Steady
Long-stay residents given the pneumonia vaccine
88.8%Improving
Short-stay residents given the seasonal flu vaccine
47.8%Steady
Short-stay residents given the pneumonia vaccine
62.8%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to monitor antibiotic use properly. Cited December 2023 — widespread issue, potential for harm.
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F-Tag 881 — 42 CFR §483.80 — S/S: F
The home failed to keep residents’ personal and medical records private and confidential. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $67,496 in total fines · 1 payment denial.
- 7 days
Medicare/Medicaid payment denial
Dec 21, 2023
- $67,496
Federal fine
Dec 21, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CIENA HEALTHCARE/LAUREL HEALTH CARE · 83 homes · 2.9 stars avg
- Occupancy
- 98.8 residents on an average day (76% of 130 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.