The Laurels of University Park in Richmond has a 2-star overall rating, with 2-star health inspection and staffing ratings and a 4-star quality measures rating. Reported nurse staffing is 3.49 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months; recent inspection citations included care planning, treatment and care according to orders, and respiratory care.
Last inspection: October 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4911.
Staffing detail
Registered nurses
0.33
Licensed practical nurses
1.14
Nurse aides
2.02
Weekend nursing
3.07
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
16.7%12.7%Improving
Residents with a fall causing major injury
1%2.9%Worsening
Residents with pressure ulcers (bedsores)
9.2%11.5%Worsening
Residents with a urinary tract infection
0%1%Worsening
Residents who lost too much weight
1%3.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.7%7.2%Improving
Residents whose ability to walk got worse
8.1%9.6%Worsening
Long-stay residents on antianxiety or sleep medication
29.9%33%Worsening
Short-stay residents newly given an antipsychotic
0.6%1.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.3%36.5%Worsening
Residents with depressive symptoms
3.1%2.2%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—84.3%—
Long-stay residents given the pneumonia vaccine
98%93.1%Worsening
Short-stay residents given the seasonal flu vaccine
—52.3%—
Short-stay residents given the pneumonia vaccine
95.6%86.7%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 25 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of CIENA HEALTHCARE/LAUREL HEALTH CARE · 82 homes · 2.8 stars avg
Occupancy
134.9 residents on an average day (93% of 145 beds)
Resident voice
Resident council
Medicare history
Certified for 48 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.