The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
Nursing home report
THE LAURELS OF UNIVERSITY PARK
RICHMOND, VA · Medicare-certified · 145 beds
In good standing
For-profitChain member
2 of 5 overall
THE LAURELS OF UNIVERSITY PARK in Richmond, VA has a 2-star overall rating, with 2-star health inspection and staffing ratings and a 4-star quality measures rating. Reported nurse staffing is 3.57 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months; recent inspection citations included treatment and care, respiratory care, and pain management.
Facility ratings
Health inspections
Staffing
3.5692 hrs/resident/day
Quality measures
Last inspection: October 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5692.
Staffing detail
- Registered nurses
- 0.34
- Licensed practical nurses
- 1.18
- Nurse aides
- 2.05
- Weekend nursing
- 3.22
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 36%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
17.1%15.2%Improving
Residents with a fall causing major injury
1%2.9%Worsening
Residents with pressure ulcers (bedsores)
6.2%10%Worsening
Residents with a urinary tract infection
0%2%Worsening
Residents who lost too much weight
6%5.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.1%9.2%Worsening
Residents whose ability to walk got worse
19.2%9.5%Improving
Long-stay residents on antianxiety or sleep medication
27.2%33%Worsening
Short-stay residents newly given an antipsychotic
1.2%1.6%No change
Residents with a long-term catheter
0%0.7%Worsening
Residents with new or worsening incontinence
21.6%25%Worsening
Residents with depressive symptoms
0%26.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—84.3%—
Long-stay residents given the pneumonia vaccine
100%95.2%Worsening
Short-stay residents given the seasonal flu vaccine
—52.3%—
Short-stay residents given the pneumonia vaccine
90.6%88.2%Worsening
What the inspectors found
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 25 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CIENA HEALTHCARE/LAUREL HEALTH CARE · 83 homes · 2.9 stars avg
- Occupancy
- 127.8 residents on an average day (88% of 145 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 48 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.