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Nursing home report

The Laurels of Hendersonville

Hendersonville, NC · Medicare-certified · 100 beds

Needs attention
For-profitChain member
3 of 5 overall

The Laurels of Hendersonville has an overall 3-star rating. Its ratings are mixed, with a 2-star health inspection score, 4-star staffing, and 5-star quality measures; reported nurse staffing is 3.59 hours per resident per day, below the federal benchmark of 4.1, and it had $16,452 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.5928 hrs/resident/day

Quality measures

Last inspection: September 11, 2025Penalties, last 24 months: $16,452recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5928.

Staffing detail

Registered nurses
0.74
Licensed practical nurses
0.64
Nurse aides
2.21
Weekend nursing
2.68

Hours per resident per day.

Total staff turnover: 47%
Registered nurse turnover: 38%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

14.1%Improving

Residents with a fall causing major injury

1.7%Improving

Residents with pressure ulcers (bedsores)

3.6%Worsening

Residents with a urinary tract infection

0.3%Steady

Residents who lost too much weight

6.7%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

6.2%Worsening

Residents whose ability to walk got worse

7.9%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

21.9%Improving

Short-stay residents newly given an antipsychotic

1.5%Worsening

Residents with a long-term catheter

0.3%Steady

Residents with new or worsening incontinence

31.4%Worsening

Residents with depressive symptoms

2.3%Steady

Long-stay residents given the seasonal flu vaccine

94.3%Steady

Long-stay residents given the pneumonia vaccine

98.3%Worsening

Short-stay residents given the seasonal flu vaccine

93.5%Steady

Short-stay residents given the pneumonia vaccine

91.8%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited November 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The home failed to protect residents’ right to organize and take part in resident and family groups. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 565 — 42 CFR §483.10 — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The nursing home failed to provide services that met professional standards of quality. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $16,452 was recorded.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 4 fines · $36,257 in total fines · 1 payment denial.

  • Federal fine

    Dec 17, 2024

    $16,452
  • Medicare/Medicaid payment denial

    Nov 20, 2023

    30 days
  • Federal fine

    Nov 20, 2023

    $11,865
  • Federal fine

    Nov 20, 2023

    $4,212
  • Federal fine

    Nov 20, 2023

    $3,728

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CIENA HEALTHCARE/LAUREL HEALTH CARE · 83 homes · 2.9 stars avg
Occupancy
92.4 residents on an average day (92% of 100 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.