Overall rating: 1 out of 5 stars. The Hillcrest of North Dallas has 1-star health inspection and staffing ratings, reported nurse staffing of 2.66 hours per resident per day versus the 4.1 federal benchmark, $212,035 in fines over the last 24 months, and a recent federal penalty; quality measures are 4 stars.
Last inspection: December 1, 2025Penalties, last 24 months: $212,035recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6568.
Staffing detail
Registered nurses
0.47
Licensed practical nurses
0.79
Nurse aides
1.40
Weekend nursing
2.31
Hours per resident per day.
Total staff turnover: 68%
Registered nurse turnover: 80%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
16.7%10.1%Improving
Residents with a fall causing major injury
2.2%2%No change
Residents with pressure ulcers (bedsores)
0%0%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.8%2.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4%4.7%Worsening
Residents whose ability to walk got worse
3.4%3.1%No change
Long-stay residents on antianxiety or sleep medication
19%16.3%Improving
Short-stay residents newly given an antipsychotic
1.6%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
15.5%8.9%Improving
Residents with depressive symptoms
2.5%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—89.9%—
Long-stay residents given the pneumonia vaccine
94.4%98%Improving
Short-stay residents given the seasonal flu vaccine
—77.3%—
Short-stay residents given the pneumonia vaccine
84%96%Improving
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited August 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: K
The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: K
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
PENALTY
A federal payment denial was recorded.
PENALTY
A federal fine of $199,833 was recorded.
PENALTY
A federal fine of $12,202 was recorded.
PENALTY
A federal fine of $9,017 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $221,052 in total fines · 1 payment denial.
Medicare/Medicaid payment denial
Aug 3, 2024
4 days
Federal fine
Aug 3, 2024
$199,833
Federal fine
Aug 3, 2024
$12,202
Federal fine
May 31, 2024
$9,017
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of OPCO SKILLED MANAGEMENT · 68 homes · 2.2 stars avg
Occupancy
112.4 residents on an average day (94% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 14 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.