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Nursing home report

THE HILLCREST OF NORTH DALLAS

DALLAS, TX · Medicare-certified · 120 beds

Needs attention
For-profitChain member
1 of 5 overall

The Hillcrest of North Dallas in Dallas has a 1-star overall rating, with 1-star health inspection and staffing ratings; reported staffing is 2.70 hours per resident per day versus the 4.1 federal benchmark, and the facility has had $221,052 in fines in the last 24 months plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

2.6978 hrs/resident/day

Quality measures

Last inspection: December 1, 2025Penalties, last 24 months: $221,052recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6978.

Staffing detail

Registered nurses
0.40
Licensed practical nurses
0.84
Nurse aides
1.47
Weekend nursing
2.38

Hours per resident per day.

Total staff turnover: 74%
Registered nurse turnover: 85%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

14.1%Improving

Residents with a fall causing major injury

1.9%Worsening

Residents with pressure ulcers (bedsores)

1.6%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

4.9%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

6.2%Improving

Residents whose ability to walk got worse

7%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

19.3%Worsening

Short-stay residents newly given an antipsychotic

0.9%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

15.4%Improving

Residents with depressive symptoms

0.9%Steady

Long-stay residents given the seasonal flu vaccine

89.9%Steady

Long-stay residents given the pneumonia vaccine

94.6%Improving

Short-stay residents given the seasonal flu vaccine

77.3%Steady

Short-stay residents given the pneumonia vaccine

86.4%Improving

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: K

The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: K

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: K

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: K

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $199,833 was recorded.

  7. PENALTY

    A federal fine of $12,202 was recorded.

  8. PENALTY

    A federal fine of $9,017 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $221,052 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Aug 3, 2024

    4 days
  • Federal fine

    Aug 3, 2024

    $199,833
  • Federal fine

    Aug 3, 2024

    $12,202
  • Federal fine

    May 31, 2024

    $9,017

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of OPCO SKILLED MANAGEMENT · 64 homes · 2.4 stars avg
Occupancy
109.9 residents on an average day (92% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 13 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.