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Nursing home report

THE HILLCREST OF NORTH DALLAS

DALLAS, TX · Medicare-certified · 120 beds

Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall

The Hillcrest of North Dallas has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings, though its quality measures are 4 stars. Reported nurse staffing is 2.66 hours per resident per day versus the 4.1-hour federal benchmark, there were no fines in the last 24 months, and recent inspection concerns included care planning and abuse/neglect prevention.

Facility ratings

Health inspections

Staffing

2.6568 hrs/resident/day

Quality measures

Last inspection: December 1, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6568.

Staffing detail

Registered nurses
0.47
Licensed practical nurses
0.79
Nurse aides
1.40
Weekend nursing
2.31

Hours per resident per day.

Total staff turnover: 68%
Registered nurse turnover: 80%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

16.7%10.1%Improving

Residents with a fall causing major injury

2.2%2%No change

Residents with pressure ulcers (bedsores)

0%0%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

3.8%2.2%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

4%4.7%Worsening

Residents whose ability to walk got worse

3.4%3.1%No change

Long-stay residents on antianxiety or sleep medication

19%16.3%Improving

Short-stay residents newly given an antipsychotic

1.6%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

15.5%8.9%Improving

Residents with depressive symptoms

2.5%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—89.9%—

Long-stay residents given the pneumonia vaccine

94.4%98%Improving

Short-stay residents given the seasonal flu vaccine

—77.3%—

Short-stay residents given the pneumonia vaccine

84%96%Improving

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: K

The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: K

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: K

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: K

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $199,833 was recorded.

  7. PENALTY

    A federal fine of $12,202 was recorded.

  8. PENALTY

    A federal fine of $9,017 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $221,052 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Aug 3, 2024

    4 days
  • Federal fine

    Aug 3, 2024

    $199,833
  • Federal fine

    Aug 3, 2024

    $12,202
  • Federal fine

    May 31, 2024

    $9,017

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of OPCO SKILLED MANAGEMENT · 68 homes · 2.3 stars avg
Occupancy
112.4 residents on an average day (94% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 14 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.