The nursing home failed to ensure residents were free from significant medication errors. Cited September 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
The Heights of Tyler
Tyler, TX · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
The Heights of Tyler has a 3 out of 5 overall rating, with a strong health inspection rating (4/5) but very low staffing (1/5) and reported nurse staffing below the federal benchmark (3.13 vs 4.1 hours per resident per day). It had no fines in the last 24 months, though recent inspection citations included medication errors, food handling, and safe, clean, comfortable environment concerns.
Facility ratings
Health inspections
Staffing
3.1266 hrs/resident/day
Quality measures
Last inspection: March 24, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1266.
Staffing detail
- Registered nurses
- 0.26
- Licensed practical nurses
- 0.80
- Nurse aides
- 2.06
- Weekend nursing
- 2.75
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.5%4.3%Improving
Residents with a fall causing major injury
3.2%5.9%Worsening
Residents with pressure ulcers (bedsores)
2.8%1.4%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%1.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.7%7.6%Worsening
Residents whose ability to walk got worse
13.2%9.5%Improving
Long-stay residents on antianxiety or sleep medication
22.9%21.2%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
12.7%9.9%Improving
Residents with depressive symptoms
3.3%2.2%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—81.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—11.3%—
Short-stay residents given the pneumonia vaccine
99%65.4%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited October 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,276 in total fines.
- $14,276
Federal fine
Sep 1, 2023
Operator & ownership
- Ownership
- For profit - Partnership
- Chain
- Part of TOUCHSTONE COMMUNITIES · 25 homes · 2.9 stars avg
- Occupancy
- 112 residents on an average day (93% of 120 beds)
- Medicare history
- Certified for 15 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.