The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: J
Nursing home report
The Heights of North Houston
Houston, TX · Medicare-certified · 131 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
The Heights of North Houston has a 2-star overall rating, with 2-star health inspection and staffing ratings, though quality measures are 4 stars. It has a recent federal penalty, $23,520 in fines over the last 24 months, and reported nurse staffing of 3.31 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.3121 hrs/resident/day
Quality measures
Last inspection: May 19, 2026Penalties, last 24 months: $23,520recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3121.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.10
- Weekend nursing
- 2.96
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.4%6.8%Worsening
Residents with a fall causing major injury
3.3%2.2%Improving
Residents with pressure ulcers (bedsores)
4.3%7.6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.8%2.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.7%16.4%Worsening
Residents whose ability to walk got worse
10.3%9.6%Improving
Long-stay residents on antianxiety or sleep medication
18.8%13.8%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
23.8%11.2%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.9%—
Long-stay residents given the pneumonia vaccine
100%98.9%Worsening
Short-stay residents given the seasonal flu vaccine
—94.7%—
Short-stay residents given the pneumonia vaccine
100%97.3%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $23,520 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $31,541 in total fines.
- $23,520
Federal fine
Mar 31, 2026
- $8,021
Federal fine
Mar 1, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of TOUCHSTONE COMMUNITIES · 25 homes · 2.9 stars avg
- Occupancy
- 94.1 residents on an average day (72% of 131 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.