The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: J
Nursing home report
The Heights of North Houston
Houston, TX · Medicare-certified · 131 beds
Needs attention
For-profitChain member
1 of 5 overall
1 out of 5 stars overall. The Heights of North Houston has very low staffing (1 of 5 stars) and reported nurse staffing below the federal benchmark (3.33 vs. 4.1 hours per resident per day), along with a recent federal penalty and $23,520 in fines in the last 24 months; health inspections are 2 of 5 stars and quality measures are 4 of 5 stars.
Facility ratings
Health inspections
Staffing
3.3328 hrs/resident/day
Quality measures
Last inspection: March 31, 2026Penalties, last 24 months: $23,520recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3328.
Staffing detail
- Registered nurses
- 0.39
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.09
- Weekend nursing
- 2.99
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.2%8.2%No change
Residents with a fall causing major injury
1.1%3.2%Worsening
Residents with pressure ulcers (bedsores)
7.8%4.8%Improving
Residents with a urinary tract infection
1.1%0%Improving
Residents who lost too much weight
1.2%2.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7.6%16.5%Worsening
Residents whose ability to walk got worse
21.5%9.1%Improving
Long-stay residents on antianxiety or sleep medication
17.3%10.7%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
21%23%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.9%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—94.7%—
Short-stay residents given the pneumonia vaccine
100%97.8%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $23,520 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $31,541 in total fines.
- $23,520
Federal fine
Mar 31, 2026
- $8,021
Federal fine
Mar 1, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of TOUCHSTONE COMMUNITIES · 25 homes · 2.7 stars avg
- Occupancy
- 98.2 residents on an average day (75% of 131 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 12 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.