GoodStanding

Nursing home report

The Healthcare Resort of Plano

Plano, TX · Medicare-certified · 70 beds

Needs attention
Non-profitChain member
Data as of July 1, 2026
3 of 5 overall

3 out of 5 stars overall. Staffing is below the federal benchmark (3.81 vs 4.1 hours per resident per day), with a 2-star staffing rating; the home also has a recent federal penalty and $8,995 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

3.815 hrs/resident/day

Quality measures

Last inspection: December 2, 2025Penalties, last 24 months: $8,995recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.815.

Staffing detail

Registered nurses
0.72
Licensed practical nurses
1.27
Nurse aides
1.83
Weekend nursing
3.45

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13.6%

Residents with a fall causing major injury

8%8.7%Worsening

Residents with pressure ulcers (bedsores)

5.2%4.8%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

2.9%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

28.4%

Residents whose ability to walk got worse

23.8%

Long-stay residents on antianxiety or sleep medication

28.6%15%Improving

Short-stay residents newly given an antipsychotic

1%1.8%Worsening

Residents with a long-term catheter

1.8%

Residents with new or worsening incontinence

27.2%

Residents with depressive symptoms

8.7%17.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

96%100%Improving

Short-stay residents given the seasonal flu vaccine

98.5%

Short-stay residents given the pneumonia vaccine

95.8%87.9%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited November 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide safe and appropriate breathing care when a resident needed it. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 695 — 42 CFR §483.25(i) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $8,995 was recorded.

Penalties & enforcement

On record with Medicare: 2 fines · $16,438 in total fines · 1 payment denial.

  • Federal fine

    Sep 10, 2024

    $8,995
  • Medicare/Medicaid payment denial

    Nov 16, 2023

    12 days
  • Federal fine

    Nov 16, 2023

    $7,443

Operator & ownership

Ownership
Non profit - Other
Chain
Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
Occupancy
64.7 residents on an average day (92% of 70 beds)
Resident voice
Resident council
Medicare history
Certified for 10 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.