3 of 5 stars overall. The Healthcare Resort of Plano has average ratings across health inspections, staffing, and quality measures, with nurse staffing below the federal benchmark (3.91 vs. 4.1 hours per resident per day), $8,995 in fines in the last 24 months, and a recent federal penalty tied to cited safety, pressure ulcer, and respiratory care issues.
Last inspection: December 2, 2025Penalties, last 24 months: $8,995recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9127.
Staffing detail
Registered nurses
0.78
Licensed practical nurses
1.29
Nurse aides
1.84
Weekend nursing
3.50
Hours per resident per day.
Total staff turnover: 55%
Registered nurse turnover: 60%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.9%Steady
Residents with a fall causing major injury
3.8%Steady
Residents with pressure ulcers (bedsores)
1.6%Steady
Residents with a urinary tract infection
1.4%Steady
Residents who lost too much weight
6%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
35.4%Steady
Residents whose ability to walk got worse
30.1%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
20.3%Steady
Short-stay residents newly given an antipsychotic
1%Worsening
Residents with a long-term catheter
1.9%Steady
Residents with new or worsening incontinence
38.5%Steady
Residents with depressive symptoms
4.3%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
97.5%Steady
Short-stay residents given the seasonal flu vaccine
98.5%Steady
Short-stay residents given the pneumonia vaccine
89.5%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
PENALTY
A federal fine of $8,995 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $16,438 in total fines · 1 payment denial.
Federal fine
Sep 10, 2024
$8,995
Medicare/Medicaid payment denial
Nov 16, 2023
12 days
Federal fine
Nov 16, 2023
$7,443
Operator & ownership
Ownership
Non profit - Other
Chain
Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
Occupancy
60.8 residents on an average day (87% of 70 beds)
Resident voice
Resident council
Medicare history
Certified for 10 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.