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Nursing home report

The Healthcare Resort of Plano

Plano, TX · Medicare-certified · 70 beds

Needs attention
Non-profitChain member
3 of 5 overall

3 of 5 stars overall. The Healthcare Resort of Plano has average ratings across health inspections, staffing, and quality measures, with nurse staffing below the federal benchmark (3.91 vs. 4.1 hours per resident per day), $8,995 in fines in the last 24 months, and a recent federal penalty tied to cited safety, pressure ulcer, and respiratory care issues.

Facility ratings

Health inspections

Staffing

3.9127 hrs/resident/day

Quality measures

Last inspection: December 2, 2025Penalties, last 24 months: $8,995recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9127.

Staffing detail

Registered nurses
0.78
Licensed practical nurses
1.29
Nurse aides
1.84
Weekend nursing
3.50

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 60%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

10.9%Steady

Residents with a fall causing major injury

3.8%Steady

Residents with pressure ulcers (bedsores)

1.6%Steady

Residents with a urinary tract infection

1.4%Steady

Residents who lost too much weight

6%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

35.4%Steady

Residents whose ability to walk got worse

30.1%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

20.3%Steady

Short-stay residents newly given an antipsychotic

1%Worsening

Residents with a long-term catheter

1.9%Steady

Residents with new or worsening incontinence

38.5%Steady

Residents with depressive symptoms

4.3%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

97.5%Steady

Short-stay residents given the seasonal flu vaccine

98.5%Steady

Short-stay residents given the pneumonia vaccine

89.5%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited November 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide safe and appropriate breathing care when a resident needed it. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 695 — 42 CFR §483.25(i) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $8,995 was recorded.

Penalties & enforcement

On record with Medicare: 2 fines · $16,438 in total fines · 1 payment denial.

  • Federal fine

    Sep 10, 2024

    $8,995
  • Medicare/Medicaid payment denial

    Nov 16, 2023

    12 days
  • Federal fine

    Nov 16, 2023

    $7,443

Operator & ownership

Ownership
Non profit - Other
Chain
Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
Occupancy
60.8 residents on an average day (87% of 70 beds)
Resident voice
Resident council
Medicare history
Certified for 10 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.