The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
THE HAVEN OF ARCOLA
ARCOLA, IL · Medicare-certified · 100 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
THE HAVEN OF ARCOLA (Arcola, IL) has a 1 out of 5 star overall rating, with 1-star staffing and quality measures and 2-star health inspection results. Reported nurse staffing is 2.58 hours per resident per day versus the 4.1-hour federal benchmark, there were no fines in the last 24 months, and it has a recent abuse citation.
Facility ratings
Health inspections
Staffing
2.5825 hrs/resident/day
Quality measures
Last inspection: November 18, 2025Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.5825.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 0.82
- Nurse aides
- 1.45
- Weekend nursing
- 2.33
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 67%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
40.5%Improving
Residents with a fall causing major injury
5.7%Steady
Residents with pressure ulcers (bedsores)
5.9%Improving
Residents with a urinary tract infection
0.4%Worsening
Residents who lost too much weight
5.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13%Improving
Residents whose ability to walk got worse
12.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
22%Worsening
Short-stay residents newly given an antipsychotic
10.9%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
17.6%Worsening
Residents with depressive symptoms
74.6%Improving
Long-stay residents given the seasonal flu vaccine
90.3%Steady
Long-stay residents given the pneumonia vaccine
88.3%Improving
Short-stay residents given the seasonal flu vaccine
43.8%Steady
Short-stay residents given the pneumonia vaccine
60.2%Improving
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure residents had reasonable access to and privacy when using communication methods. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 576 — 42 CFR §483.10 — S/S: F
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of HAVEN HEALTHCARE · 7 homes · 1.3 stars avg
- Occupancy
- 70.7 residents on an average day (71% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.