The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
THE HAVEN OF ARCOLA
ARCOLA, IL · Medicare-certified · 100 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
THE HAVEN OF ARCOLA has an overall rating of 1 out of 5 stars, with 1-star staffing and 2-star health inspection and quality ratings. Reported nurse staffing is 2.37 hours per resident per day versus the 4.1-hour federal benchmark, with a recent abuse citation and no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.3706 hrs/resident/day
Quality measures
Last inspection: November 18, 2025Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.3706.
Staffing detail
- Registered nurses
- 0.29
- Licensed practical nurses
- 0.72
- Nurse aides
- 1.36
- Weekend nursing
- 2.09
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
52.4%37.5%Improving
Residents with a fall causing major injury
6.2%4.2%Improving
Residents with pressure ulcers (bedsores)
8.1%4.5%Improving
Residents with a urinary tract infection
0%2.9%Worsening
Residents who lost too much weight
3.3%1.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.8%12.5%Worsening
Residents whose ability to walk got worse
12.6%12.4%No change
Long-stay residents on antianxiety or sleep medication
17.7%18.5%Worsening
Short-stay residents newly given an antipsychotic
—12%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.8%16.8%Worsening
Residents with depressive symptoms
74.6%35.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—90.3%—
Long-stay residents given the pneumonia vaccine
83.1%100%Improving
Short-stay residents given the seasonal flu vaccine
—43.8%—
Short-stay residents given the pneumonia vaccine
46.4%90%Improving
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited September 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure residents had reasonable access to and privacy when using communication methods. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 576 — 42 CFR §483.10 — S/S: F
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited October 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Dec 1, 2024
Now operated by The Haven of Arcola, previously Arcola Health Care.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HAVEN HEALTHCARE · 7 homes · 1.3 stars avg
- Occupancy
- 74.5 residents on an average day (74% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 23 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.