Nursing home report
UTICA, NY · Medicare-certified · 220 beds
THE GRAND REHABILITATION AND NURSING AT UTICA in Utica, NY has a 1 out of 5 star overall rating, with a 1-star health inspection rating, 2-star quality measures, and 3-star staffing. It is a Special Focus Facility candidate / special focus facility, had $132,759 in fines in the last 24 months, and reported nurse staffing of 3.18 hours per resident per day versus the federal benchmark of 4.1.
Health inspections
Staffing
3.1802 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1802.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, immediate jeopardy to residents.
F-Tag 812 — 42 CFR §483.60(i) — S/S: L
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited February 2024 — widespread issue, potential for harm.
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited June 2025 — limited pattern, potential for harm.
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited June 2025 — limited pattern, potential for harm.
F-Tag 804 — 42 CFR §483.60 — S/S: E
A federal fine of $110,801 was recorded.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
A federal fine of $109,099 was recorded.
Health inspection found 16 health deficiencies.
A federal fine of $21,958 was recorded.
Health inspection found 1 health deficiency.
Health inspection found 21 health deficiencies.
On record with Medicare: 2 fines · $132,759 in total fines.
Federal fine
Jun 5, 2025
Federal fine
Jul 1, 2024
Now operated by The Grand Rehabilitation and Nursing at Utica, previously Heritage Health Care Center.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
